Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Search results

1872 results, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 17:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  2. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 15:11.The process is available again. The emergency procedure is not or no longer applicable

  3. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 15:10.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  4. Transport (NCTS phase 5) is available (again)

    01-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 01-10-2025 13:53.The process is available again.

  5. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 13:45.The process is available again. The emergency procedure is not or no longer applicable

  6. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 13:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  7. Transport (NCTS phase 5) availability is limited

    01-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 18:51. We are currently still re-injecting the messages that were not delivered to you during the outage. Unfortunately, this is taking...

  8. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 08:14.The process is available again. The emergency procedure is not or no longer applicable

  9. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 08:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  10. Request Binding Tariff Information (BTI) is available (again)

    01-10-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 01-10-2025 03:00.Maintenance has been completed.

  11. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 02:03.The process is available again. The emergency procedure is not or no longer applicable

  12. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 02:02.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  13. Request Binding Tariff Information (BTI) is unavailable

    30-09-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 30-09-2025 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  14. Transport (NCTS phase 5) availability is limited

    30-09-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 18:51. At the moment, we are busy reinjecting the messages that you did not receive during the disruption. Unfortunately, this is...

  15. Import cultural goods (ICG) is available (again)

    30-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Tuesday 30-09-2025 13:20.The process is available again. The emergency procedure is not or no longer applicable

  16. Import cultural goods (ICG) is unavailable

    30-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Tuesday 30-09-2025 13:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  17. Import cultural goods (ICG) is available (again)

    30-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Tuesday 30-09-2025 11:53.The process is available again. The emergency procedure is not or no longer applicable

  18. Import cultural goods (ICG) is unavailable

    30-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Tuesday 30-09-2025 11:52.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  19. Entry of goods to the EU (ICS2) is available (again)

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 30-09-2025 10:30.Maintenance has been completed.

  20. Entry of goods to the EU (ICS2) is available (again)

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 30-09-2025 10:30.Maintenance has been completed.

  21. Entry of goods to the EU (ICS2) is unavailable

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 30-09-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  22. Entry of goods to the EU (ICS2) is unavailable

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 30-09-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  23. Transport (NCTS phase 5) availability is limited

    29-09-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 18:46.The next update will follow tomorrow New NCTS departure and arrival messages are being processed correctly again. Therefore, the emergency procedure...

  24. Transport (NCTS phase 5) is unavailable

    29-09-2025 -

    The process Transport (NCTS phase 5) is unavailable from Monday 29-09-2025 15:59.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The issues with NCTS departures and arrivals have not yet...

  25. Import cultural goods (ICG) is available (again)

    29-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Monday 29-09-2025 13:57.The process is available again. The emergency procedure is not or no longer applicable