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Category: Disruptions

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  1. Ozone-depleting substances (ODS) is available (again)

    09-07-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 09-07-2026 18:29.The process is available again. The emergency procedure is not or no longer applicable

  2. Ozone-depleting substances (ODS) is unavailable

    09-07-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 09-07-2026 18:23.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  3. Consulting Tariff information is available (again)

    05-07-2026 -

    The process Consulting Tariff information is available (again) from Sunday 05-07-2026 15:15.The process is available again.

  4. Mijn Douane is available (again)

    05-07-2026 -

    The process Mijn Douane is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable

  5. Import to EU, Export from EU and Storage (DMS) is available (again)

    05-07-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable

  6. Customs E-Commerce (Deco) is available (again)

    05-07-2026 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable

  7. Customs E-Commerce (Deco) is unavailable

    05-07-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  8. Consulting Tariff information is unavailable

    05-07-2026 -

    The process Consulting Tariff information is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  9. Mijn Douane is unavailable

    05-07-2026 -

    The process Mijn Douane is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    05-07-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  11. Ozone-depleting substances (ODS) is available (again)

    01-07-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 01-07-2026 15:33.The process is available again. The emergency procedure is not or no longer applicable

  12. Ozone-depleting substances (ODS) is unavailable

    01-07-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 01-07-2026 15:27.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  13. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-06-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Monday 29-06-2026 23:30.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    29-06-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Monday 29-06-2026 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  15. Customs E-Commerce (Deco) is available (again)

    27-06-2026 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 27-06-2026 12:29.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Mijn Douane is available (again)

    27-06-2026 -

    The process Mijn Douane is available (again) from Saturday 27-06-2026 11:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    27-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 27-06-2026 10:46.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Consulting Tariff information is available (again)

    27-06-2026 -

    The process Consulting Tariff information is available (again) from Saturday 27-06-2026 10:28.Maintenance has been completed.

  19. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  20. Mijn Douane is unavailable

    27-06-2026 -

    The process Mijn Douane is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  21. Consulting Tariff information is unavailable

    27-06-2026 -

    The process Consulting Tariff information is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  22. Customs E-Commerce (Deco) is unavailable

    27-06-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  23. Entry of goods to the EU (ICS2) is available (again)

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 25-06-2026 15:45.The process is available again. The issues with the STI have been resolved. The Emergency Procedure and BCP are no...

  24. Entry of goods to the EU (ICS2) is unavailable

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is Unavailability Start Date/Time: 25/06/2026 09:17 CET Due to a malfunction in the STI system, there are currently problems with the message handling offered via the...

  25. Entry of goods to the EU (ICS2) is available (again)

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 25-06-2026 12:58.The process is available again. The emergency procedure is not or no longer applicable