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Customs Administration of the Netherlands Ministry of Finance, onderdeel van de Rijksoverheid - Naar de homepagina Dutch Customs National Helpdesk (NHD)

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Disruptions and maintenance

2663 Results

Mijn Douane is available (again)

29-11-2022 - The process Mijn Douane is available (again) from Tuesday 29-11-2022 12:18. Maintenance has been completed.

Mijn Douane is unavailable

29-11-2022 - The process Mijn Douane is unavailable from Tuesday 29-11-2022 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages…

Customs E-Commerce (Deco) is available (again)

24-11-2022 - The process Customs E-Commerce (Deco) is available (again) from Thursday 24-11-2022 12:38. Maintenance has been completed.

Customs E-Commerce (Deco) is unavailable

24-11-2022 - The process Customs E-Commerce (Deco) is unavailable from Thursday 24-11-2022 12:00. Due to urgent maintenance, DECO is not available from 12:00 to 13:00.

Trade and Transport Gateway (HTG) is available (again)

21-11-2022 - The process Trade and Transport Gateway (HTG) is available (again) from Monday 21-11-2022 20:27. The process is available again. The emergency procedure is not or no longer applicable

Trade and Transport Gateway (HTG) availability is limited

21-11-2022 - The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 21-11-2022 19:15. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any…

Trade and Transport Gateway (HTG) availability is limited

21-11-2022 - The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 21-11-2022 17:48. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any…

Import to EU, Export from EU and Storage (AGS) is available (again)

21-11-2022 - The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 21-11-2022 10:55. The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is limited

21-11-2022 - The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 21-11-2022 10:30. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:…

Customs E-Commerce (Deco) is available (again)

19-11-2022 - The process Customs E-Commerce (Deco) is available (again) from Saturday 19-11-2022 20:52. Maintenance has been completed.