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Disruptions and maintenance

Scan in Rotterdam is available (again)

January 13, 2022 11:14 am - The process Scan in Rotterdam is available (again) from Thursday 13-01-2022 11:05. The process is available again. The scan on the DELTA container terminal APMTR, APMT2 and ECT is available again. You can…

Import to EU, Export from EU and Storage (AGS) is available (again)

December 23, 2021 1:25 pm - The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 23-12-2021 10:23. The disruption has been resolved.

Mijn Douane is unavailable

December 20, 2021 6:53 pm - The process Mijn Douane is unavailable from Monday 20-12-2021 18:52. Mijn Douane is not available due to technical maintenance. Sorry for the inconvenience.

Import to EU, Export from EU and Storage (AGS) availability is limited

December 15, 2021 3:38 pm - The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 15-12-2021 15:35. Unable to communicate with NVWA (PD). You can use the emergency procedure if you…

Mijn Douane is unavailable

December 1, 2021 2:05 pm - The My Customs process is not available from Wednesday 01-12-2021 10:00 Currently there is no message traffic possible due to a malfunction. Sorry for the inconvenience. Due to technical problems, you are currently…

Import to EU, Export from EU and Storage (AGS) is unavailable

November 9, 2021 3:27 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 09-11-2021 14:51. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You…

Import to EU, Export from EU and Storage (AGS) is unavailable

November 4, 2021 10:41 am - *Update* The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 08:02. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You…

Consulting Tariff information is unavailable

October 21, 2021 12:29 pm - The process Consulting Tariff information is unavailable from Thursday 21-10-2021 (around) 10:00 AM.

Download Tariff information availability is limited

October 21, 2021 12:28 pm - The availability of the process Download Tariff information is limited from Thursday 21-10-2021 (around) 10.00 am.

Import to EU, Export from EU and Storage (AGS) is unavailable

October 21, 2021 12:19 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update. The…