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Ozone-depleting substances (ODS) is available (again)
28-05-2026 -The process Ozone-depleting substances (ODS) is available (again) from Thursday 28-05-2026 14:37.The process is available again. The emergency procedure is not or no longer applicable
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Ozone-depleting substances (ODS) is unavailable
28-05-2026 -The process Ozone-depleting substances (ODS) is unavailable from Thursday 28-05-2026 14:32.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...
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Registered Exporter (REX) is available (again)
27-05-2026 -The process Registered Exporter (REX) is available (again) from Wednesday 27-05-2026 23:00.Maintenance has been completed.
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Request Binding Tariff Information (BTI) is available (again)
27-05-2026 -The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 27-05-2026 23:00.Maintenance has been completed.
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Registered Exporter (REX) is unavailable
27-05-2026 -The process Registered Exporter (REX) is unavailable from Wednesday 27-05-2026 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.
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Request Binding Tariff Information (BTI) is unavailable
27-05-2026 -The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 27-05-2026 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.
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Mijn Douane is available (again)
26-05-2026 -The process Mijn Douane is available (again) from Tuesday 26-05-2026 14:58.The portal is available again. The emergency procedure is not or no longer applicable
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Scan in Rotterdam is available (again)
26-05-2026 -The process Scan in Rotterdam is available (again) from Tuesday 26-05-2026 13:06.The process is available again. The scan at the container terminal APMT2 is available again. You can no longer use the emergency procedure that...
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Scan in Rotterdam availability is limited
26-05-2026 -The availability of the process Scan in Rotterdam is limited from Tuesday 26-05-2026 11:23. The scan at container terminal APMT2 is currently not available. The replacement scan is still the HICO scan located at Bosporusstraat...
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Mijn Douane is unavailable
22-05-2026 -The process Mijn Douane is unavailable from Friday 22-05-2026 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...
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Mijn Douane is available (again)
21-05-2026 -The process Mijn Douane is available (again) from Thursday 21-05-2026 21:44.Maintenance has been completed. The emergency procedure is not or no longer applicable
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Mijn Douane is unavailable
21-05-2026 -The process Mijn Douane is unavailable from Thursday 21-05-2026 21:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...
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Exit from the EU (Single Window) is available (again)
21-05-2026 -The process Exit from the EU (Single Window) is available (again) from Thursday 21-05-2026 12:05.The process is available again. Due to a technical adjustment, the SW response messages for Uitgaan were, as it turns out,...
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Ship stores (Single Window) is available (again)
21-05-2026 -The process Ship stores (Single Window) is available (again) from Thursday 21-05-2026 12:04.The process is available again. Due to a technical adjustment, the SW response messages for Providers were, as it turns out, not sent...
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Exit from the EU (Single Window) availability is under investigation
21-05-2026 -The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 21-05-2026 11:22.Signals about a possible disruption have been received.
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Ship stores (Single Window) availability is under investigation
21-05-2026 -The availability of the process Ship stores (Single Window) is under investigation from Thursday 21-05-2026 11:22.Signals about a possible disruption have been received.
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Import to EU, Export from EU and Storage (DMS) is available (again)
16-05-2026 -The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 16-05-2026 15:56.Maintenance has been completed. The emergency procedure is not or no longer applicable
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Mijn Douane is available (again)
16-05-2026 -The process Mijn Douane is available (again) from Saturday 16-05-2026 14:37.The process is available again. The emergency procedure is not or no longer applicable
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Ship stores (Single Window) is available (again)
16-05-2026 -The process Ship stores (Single Window) is available (again) from Saturday 16-05-2026 14:36.The process is available again.
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Exit from the EU (Single Window) is available (again)
16-05-2026 -The process Exit from the EU (Single Window) is available (again) from Saturday 16-05-2026 14:36.The process is available again.
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Entry of goods to the EU (Single Window) is available (again)
16-05-2026 -The process Entry of goods to the EU (Single Window) is available (again) from Saturday 16-05-2026 14:36.The process is available again.
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Entry of goods to the EU (ICS2) is available (again)
16-05-2026 -The process Entry of goods to the EU (ICS2) is available (again) from Saturday 16-05-2026 14:36.The process is available again.
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Customs E-Commerce (Deco) is available (again)
16-05-2026 -The process Customs E-Commerce (Deco) is available (again) from Saturday 16-05-2026 14:34.The process is available again. The emergency procedure is not or no longer applicable
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Transport (NCTS phase 6) is available (again)
16-05-2026 -The process Transport (NCTS phase 6) is available (again) from Saturday 16-05-2026 14:19.The process is available again. The emergency procedure is not or no longer applicable
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Ozone-depleting substances (ODS) is available (again)
16-05-2026 -The process Ozone-depleting substances (ODS) is available (again) from Saturday 16-05-2026 11:17.The process is available again. The emergency procedure is not or no longer applicable