Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Search results

1948 results, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) availability is limited

    30-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Wednesday 30-09-2026 09:23. There may be an issue with CERTEX. If you do not receive a response to...

  2. Scan in Rotterdam is available (again)

    28-09-2026 -

    The process Scan in Rotterdam is available (again) from Monday 28-09-2026 13:15.The scanner at the RWG container terminal is available again. You can no longer use the emergency procedure.

  3. Entry of goods to the EU (ICS2) is available (again)

    24-09-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 24-09-2026 14:27.The issues with the Tapas have been resolved. The Emergency Procedure and BCP are no longer applicable. Unavailability Start Date/Time:...

  4. Entry of goods to the EU (ICS2) is unavailable

    24-09-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 24-09-2026 12:27.Due to a malfunction in the TAPAS central system, there are currently problems with the message handling offered via the Shared...

  5. Entry of goods to the EU (ICS2) availability is under investigation

    24-09-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 24-09-2026 12:08.Signals about a possible disruption have been received.

  6. Information document (INF) is available (again)

    24-09-2026 -

    The process Information document (INF) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  7. Proof of Union Status (PoUS) is available (again)

    24-09-2026 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  8. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    24-09-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  9. Customs Decision Management System (CDMS) is available (again)

    24-09-2026 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  10. EU Customs Trader Portal is available (again)

    24-09-2026 -

    The process EU Customs Trader Portal is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  11. EU Trader Portal is available (again)

    24-09-2026 -

    The process EU Trader Portal is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  12. Registered Exporter (REX) is available (again)

    24-09-2026 -

    The process Registered Exporter (REX) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  13. Request Binding Tariff Information (BTI) is available (again)

    24-09-2026 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  14. Request Authorized Economic Operator (AEO) is available (again)

    24-09-2026 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 24-09-2026 11:51.The portal is available again.

  15. Import to EU, Export from EU and Storage (DMS) is available (again)

    24-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 24-09-2026 11:00.The process is available again. Service has been restored. We apologize for any inconvenience caused and appreciate your...

  16. Customs Decision Management System (CDMS) is unavailable

    24-09-2026 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 24-09-2026 10:42.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  17. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    24-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 24-09-2026 10:39.Signals about a possible disruption have been received.

  18. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    24-09-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  19. Information document (INF) is unavailable

    24-09-2026 -

    The process Information document (INF) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  20. Proof of Union Status (PoUS) is unavailable

    24-09-2026 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  21. EU Customs Trader Portal is unavailable

    24-09-2026 -

    The process EU Customs Trader Portal is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  22. EU Trader Portal is unavailable

    24-09-2026 -

    The process EU Trader Portal is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  23. Registered Exporter (REX) is unavailable

    24-09-2026 -

    The process Registered Exporter (REX) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  24. Request Binding Tariff Information (BTI) is unavailable

    24-09-2026 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.

  25. Request Authorized Economic Operator (AEO) is unavailable

    24-09-2026 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 24-09-2026 10:27.The EU Portals (EUTP, EUCTP, UUM&DS, and CBAM) are currently unavailable. The issue is under investigation. We apologize for the inconvenience.