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Category: Disruptions

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  1. Transport of excisable goods (EMCS) is unavailable

    12-04-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 12-04-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  2. Customs E-Commerce (Deco) is unavailable

    12-04-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 12-04-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  3. Mijn Douane is unavailable

    12-04-2025 -

    The process Mijn Douane is unavailable from Saturday 12-04-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  4. Consulting Tariff information is unavailable

    12-04-2025 -

    The process Consulting Tariff information is unavailable from Saturday 12-04-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  5. Import to EU, Export from EU and Storage (DMS) is available (again)

    11-04-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 11-04-2025 12:26.The process is available again.

  6. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    11-04-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Friday 11-04-2025 11:51.Signals about a possible disruption have been received.

  7. Entry of goods to the EU (ICS2) is available (again)

    10-04-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 10-04-2025 08:17.The process is available again.

  8. Information document (INF) is available (again)

    10-04-2025 -

    The process Information document (INF) is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  9. Proof of Union Status (PoUS) is available (again)

    10-04-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  10. EU Trader Portal is available (again)

    10-04-2025 -

    The process EU Trader Portal is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  11. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    10-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  12. EU Customs Trader Portal is available (again)

    10-04-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  13. Information document (INF) is unavailable

    09-04-2025 -

    The process Information document (INF) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  14. Proof of Union Status (PoUS) is unavailable

    09-04-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  15. Entry of goods to the EU (ICS2) availability is limited

    09-04-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 09-04-2025 21:00.Maintenance on the Entry into the EU (ICS2) process. From Saturday 18/01/2025 09:00 to Saturday 18/01/2025 12:00 (CET)...

  16. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    09-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  17. EU Trader Portal is unavailable

    09-04-2025 -

    The process EU Trader Portal is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  18. EU Customs Trader Portal is unavailable

    09-04-2025 -

    The process EU Customs Trader Portal is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  19. Entry of goods to the EU (ICS2) is available (again)

    09-04-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 09-04-2025 10:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Entry of goods to the EU (ICS2) is unavailable

    09-04-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 09-04-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. This has an impact on: ICS2 - sending messages ICS2 -...

  21. Download Tariff information is available (again)

    03-04-2025 -

    The process Download Tariff information is available (again) from Thursday 03-04-2025 09:15.The process is available again. Due to a technical fault, the tariff information for Tuesday 01-04-2025 is not available. To get the tariff in...

  22. Request Authorized Economic Operator (AEO) is available (again)

    03-04-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-04-2025 03:00.Maintenance has been completed.

  23. Request Authorized Economic Operator (AEO) is unavailable

    02-04-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 02-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  24. Scan in Rotterdam is available (again)

    02-04-2025 -

    The process Scan in Rotterdam is available (again) from Wednesday 02-04-2025 11:10.The process is available again. The emergency procedure is not or no longer applicable

  25. Download Tariff information availability is limited

    02-04-2025 -

    The availability of the process Download Tariff information is limited from Wednesday 02-04-2025 09:29.Yesterday's 22:00 publication is not available