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6813 results in disruptions and maintenance

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  1. Unscheduled maintenance Entry of goods to the EU (ICS2)

    03-06-2025 -

    Required maintenance on Government systems will be performed from Tuesday 03-06-2025 20:00 until (expected end-time) Tuesday 03-06-2025 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-06-2025 -

    UPDAT: 12:45 The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 03-06-2025 09:40. There is currently a disruption in the interface system for VAT transfer. No VAT transfer takes...

  3. Import to EU, Export from EU and Storage (DMS) availability is limited

    03-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 03-06-2025 09:00. At the moment, VAT is being deducted from import declarations, despite a permit for art....

  4. Scheduled maintenance Entry of goods to the EU (ICS2)

    03-06-2025 -

    Required maintenance on Government systems will be performed from Thursday 05-06-2025 13:00 until (expected end-time) Thursday 05-06-2025 13:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

  5. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    03-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Tuesday 03-06-2025 07:29.Signals about a possible disruption have been received.

  6. Transport (NCTS phase 5) is available (again)

    23-05-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 23-05-2025 19:56.The process is available again.

  7. Transport (NCTS phase 5) availability is limited

    23-05-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 23-05-2025 14:26. The disruption in the absence of return messages has been resolved. However, there is still a delay, which means you...

  8. Transport (NCTS phase 5) is available (again)

    23-05-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 23-05-2025 13:17.The process is available again. The emergency procedure is not or no longer applicable

  9. Transport (NCTS phase 5) availability is limited

    23-05-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 23-05-2025 10:29. We are currently experiencing problems in the declaration process for Customs Transport when registering shipments from and to abroad. The...

  10. Transport (NCTS phase 5) availability is under investigation

    23-05-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 23-05-2025 10:10.Signals about a possible disruption have been received.

  11. Entry of goods to the EU (ICS2) is available (again)

    21-05-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 21-05-2025 11:23.The process is available again.

  12. Entry of goods to the EU (ICS2) is available (again)

    21-05-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 21-05-2025 11:22.The process is available again. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (ICS2) availability is limited

    21-05-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 21-05-2025 10:42. Due to a malfunction in the TAPAS central system, there are currently problems with the message handling...

  14. Mijn Douane is available (again)

    18-05-2025 -

    The process Mijn Douane is available (again) from Sunday 18-05-2025 09:03.The process is available again.

  15. Mijn Douane availability is limited

    17-05-2025 -

    The availability of the process Mijn Douane is limited from Saturday 17-05-2025 18:32.There are currently problems with the Customs Excise Declarations. Declarations are not being processed. You no longer need to report this to the...

  16. Mijn Douane is unavailable

    17-05-2025 -

    The process Mijn Douane is unavailable from Saturday 17-05-2025 17:58.Customs Excise Declarations are not processed. You no longer need to report this to the National Customs Helpdesk. The problem is known and is being worked...

  17. Trade and Transport Gateway (HTG) is available (again)

    17-05-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 17-05-2025 15:14.The process is available again.

  18. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:09.The process is available again.

  19. Transport (NCTS phase 5) is available (again)

    17-05-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 17-05-2025 15:08.The process is available again. The emergency procedure is not or no longer applicable

  20. Transport (NCTS phase 4) is available (again)

    17-05-2025 -

    The process Transport (NCTS phase 4) is available (again) from Saturday 17-05-2025 15:08.The process is available again. The emergency procedure is not or no longer applicable

  21. Consulting Tariff information is available (again)

    17-05-2025 -

    The process Consulting Tariff information is available (again) from Saturday 17-05-2025 15:08.The process is available again.

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:08.The process is available again.

  23. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:07.The process is available again. The emergency procedure is not or no longer applicable

  24. Customs E-Commerce (Deco) is available (again)

    17-05-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 17-05-2025 14:44.The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 17-05-2025 14:38.The process is available again. The emergency procedure is not or no longer applicable