Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6923 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport (NCTS phase 4) is unavailable

    22-07-2025 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 22-07-2025 08:10.From today, electronic messaging is no longer possible for NCTS phase 4, for more information see the service announcement dated Monday 21 July 2025.

  2. Entry of goods to the EU (ICS2) is available (again)

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 19-07-2025 12:00.Maintenance has been completed.

  3. Entry of goods to the EU (ICS2) is unavailable

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 19-07-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  4. Scheduled maintenance Trade and Transport Gateway (HTG)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Scheduled maintenance Mijn Douane

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Scheduled maintenance Consulting Tariff information

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  8. Scheduled maintenance Transport (NCTS phase 5)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  9. Mijn Douane is available (again)

    17-07-2025 -

    The process Mijn Douane is available (again) from Thursday 17-07-2025 09:52.The process is available again.

  10. Mijn Douane availability is limited

    17-07-2025 -

    The availability of the process Mijn Douane is limited from Thursday 17-07-2025 09:43. Currently, the Excise sections (Ongoing Cases and Completed Cases) within MijnDouane are unavailable due to a technical issue. We apologize for the...

  11. Scheduled maintenance Entry of goods to the EU (ICS2)

    16-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 19-07-2025 10:00 until (expected end-time) Saturday 19-07-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  12. Scan in Rotterdam is available (again)

    10-07-2025 -

    The process Scan in Rotterdam is available (again) from Thursday 10-07-2025 11:38.The process is available again. The scan at the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

  13. Request Authorized Economic Operator (AEO) is available (again)

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 08-07-2025 19:00.Maintenance has been completed.

  14. Transport of excisable goods (EMCS) is available (again)

    08-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 08-07-2025 17:33.The process is available again. The emergency procedure is not or no longer applicable

  15. Request Authorized Economic Operator (AEO) is unavailable

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 08-07-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  16. Transport of excisable goods (EMCS) is unavailable

    08-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 08-07-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  17. Scheduled maintenance Request Authorized Economic Operator (AEO)

    08-07-2025 -

    Required maintenance on Government systems will be performed from Tuesday 08-07-2025 17:00 until (expected end-time) Tuesday 08-07-2025 19:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  18. Scheduled maintenance Transport of excisable goods (EMCS)

    08-07-2025 -

    Required maintenance on Government systems will be performed from Tuesday 08-07-2025 16:00 until (expected end-time) Tuesday 08-07-2025 17:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Request Authorized Economic Operator (AEO) is available (again)

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 07-07-2025 09:00.Maintenance has been completed.

  20. Request Authorized Economic Operator (AEO) is unavailable

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 07-07-2025 07:22.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  21. Exit from the EU (Single Window) is available (again)

    06-07-2025 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  22. Ship stores (Single Window) is available (again)

    06-07-2025 -

    The process Ship stores (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  23. Entry of goods to the EU (Single Window) is available (again)

    06-07-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  24. Entry of goods to the EU (Single Window) availability is limited

    06-07-2025 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 06-07-2025 12:06.At this moment the messaging is delayed.

  25. Exit from the EU (Single Window) is unavailable

    06-07-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.