7808 results in disruptions and maintenance

Required maintenance on Government systems will be performed from Sunday 02-11-2025 20:00 until (expected end-time) Monday 03-11-2025 04:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

Required maintenance on Government systems will be performed from Saturday 01-11-2025 10:00 until (expected end-time) Saturday 01-11-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Tuesday 28-10-2025 16:00 until (expected end-time) Tuesday 28-10-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 25-10-2025 09:46.The process is available again.

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 25-10-2025 09:02.Due to a technical issue, message traffic is currently unavailable. We apologize for the inconvenience. You will receive the...

The process Ozone-depleting substances (ODS) is available (again) from Friday 24-10-2025 08:04.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Friday 24-10-2025 08:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Venue (Couriers and E-Commerce) is available (again) from Friday 24-10-2025 01:40.The process is available again.

The process Venue (Couriers and E-Commerce) is unavailable from Thursday 23-10-2025 18:17.Due to a technical issue, you are currently not receiving any return messages. We apologize for the inconvenience. You may follow the emergency procedure...

The process Mijn Douane is available (again) from Thursday 23-10-2025 13:30.The portal is available again.

The availability of the process Mijn Douane is under investigation from Thursday 23-10-2025 12:59.Signals about a possible disruption have been received.

The process Transport of excisable goods (EMCS) is available (again) from Tuesday 21-10-2025 18:12.Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 21-10-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

The process Transport (NCTS phase 5) is available (again) from Tuesday 21-10-2025 09:07.The process is available again.

Required maintenance on Government systems will be performed from Tuesday 21-10-2025 16:00 until (expected end-time) Tuesday 21-10-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 20-10-2025 12:35.The process is available again. The emergency procedure is not or no longer applicable

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 20-10-2025 10:00.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

The availability of the process Transport (NCTS phase 5) is limited from Sunday 19-10-2025 09:59.The issues with international message traffic have been resolved. The resulting backlog is currently being cleared. As a result, there may...

The availability of the process Transport (NCTS phase 5) is limited from Sunday 19-10-2025 09:59. At the moment, there may be issues with international message traffic. As a result, it may happen that a response...

The process Ozone-depleting substances (ODS) is available (again) from Saturday 18-10-2025 20:25.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Saturday 18-10-2025 20:20.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process EU Customs Trader Portal is available (again) from Wednesday 15-10-2025 15:12.The process is available again.

The process Download Tariff information is available (again) from Wednesday 15-10-2025 15:11.The process is available again.

The process Download Tariff information is unavailable from Wednesday 15-10-2025 09:52.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 14-10-2025 14:38.The process is available again. The emergency procedure is not or no longer applicable