Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6616 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 12-12-2023 21:19.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

  2. Request Binding Tariff Information (BTI) is available (again)

    12-12-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 12-12-2023 20:30.The process is available again. The emergency procedure is not or no longer applicable

  3. Request Binding Tariff Information (BTI) is unavailable

    12-12-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 12-12-2023 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. Import to EU, Export from EU and Storage (AGS) availability is limited

    12-12-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 12-12-2023 12:22.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  5. Import to EU, Export from EU and Storage (DMS) availability is limited

    12-12-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 12-12-2023 12:22.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  6. Customs E-Commerce (Deco) is available (again)

    10-12-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 10-12-2023 13:58.The process is available again. The emergency procedure is not or no longer applicable

  7. Mijn Douane is available (again)

    10-12-2023 -

    The process Mijn Douane is available (again) from Sunday 10-12-2023 13:26.The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-12-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 10-12-2023 12:50.The process is available again. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (DMS) is available (again)

    10-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 10-12-2023 12:50.The process is available again. The emergency procedure is not or no longer applicable

  10. Consulting Tariff information is available (again)

    10-12-2023 -

    The process Consulting Tariff information is available (again) from Sunday 10-12-2023 12:30.The process is available again. The emergency procedure is not or no longer applicable

  11. Mijn Douane is unavailable

    10-12-2023 -

    The process Mijn Douane is unavailable from Sunday 10-12-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  12. Customs E-Commerce (Deco) is unavailable

    10-12-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 10-12-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  13. Consulting Tariff information is unavailable

    10-12-2023 -

    The process Consulting Tariff information is unavailable from Sunday 10-12-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  14. Import to EU, Export from EU and Storage (DMS) is unavailable

    10-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 10-12-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    10-12-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 10-12-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  16. Transport (NCTS) is available (again)

    08-12-2023 -

    The process Transport (NCTS) is available (again) from Friday 08-12-2023 16:28.The process is available again. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    08-12-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 08-12-2023 16:18.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) is available (again)

    08-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 08-12-2023 16:18.The process is available again. The emergency procedure is not or no longer applicable

  19. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 15:48. Arrival notifications (before December 7) are currently being processed. This may take some time. As soon as this is finished, the website...

  20. Import to EU, Export from EU and Storage (AGS) availability is limited

    08-12-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 08-12-2023 15:06.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  21. Import to EU, Export from EU and Storage (DMS) availability is limited

    08-12-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Friday 08-12-2023 15:06.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  22. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 15:48. At the moment there are still problems with some arrival reports (IE007) from yesterday (December 7). The electronic permission to unload (IE043)...

  23. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 15:48. At the moment there are still problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow later. The...

  24. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 15:48. At the moment there are still problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow later. The...

  25. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Friday 07-12-2023 15:48. At the moment there are still problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow later. The...