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2233 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport of excisable goods (EMCS) is unavailable

    26-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  2. Customs E-Commerce (Deco) is unavailable

    26-07-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  3. Trade and Transport Gateway (HTG) is unavailable

    26-07-2025 -

    The process Trade and Transport Gateway (HTG) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. Transport (NCTS phase 5) is unavailable

    26-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  5. Mijn Douane is unavailable

    26-07-2025 -

    The process Mijn Douane is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  6. Import to EU, Export from EU and Storage (AGS) is unavailable

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  7. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  8. Consulting Tariff information is unavailable

    26-07-2025 -

    The process Consulting Tariff information is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  9. Scheduled maintenance Entry of goods to the EU (Single Window), Ship stores (Single Window), Exit from the EU (Single Window)

    23-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Scheduled maintenance Customs E-Commerce (Deco), Transport of excisable goods (EMCS)

    23-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  11. Transport (NCTS phase 4) is unavailable

    22-07-2025 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 22-07-2025 08:10.From today, electronic messaging is no longer possible for NCTS phase 4, for more information see the service announcement dated Monday 21 July 2025.

  12. Entry of goods to the EU (ICS2) is available (again)

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 19-07-2025 12:00.Maintenance has been completed.

  13. Entry of goods to the EU (ICS2) is unavailable

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 19-07-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  14. Scheduled maintenance Trade and Transport Gateway (HTG)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. Scheduled maintenance Mijn Douane

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  16. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  17. Scheduled maintenance Consulting Tariff information

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Scheduled maintenance Transport (NCTS phase 5)

    17-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Mijn Douane is available (again)

    17-07-2025 -

    The process Mijn Douane is available (again) from Thursday 17-07-2025 09:52.The process is available again.

  20. Mijn Douane availability is limited

    17-07-2025 -

    The availability of the process Mijn Douane is limited from Thursday 17-07-2025 09:43. Currently, the Excise sections (Ongoing Cases and Completed Cases) within MijnDouane are unavailable due to a technical issue. We apologize for the...

  21. Scheduled maintenance Entry of goods to the EU (ICS2)

    16-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 19-07-2025 10:00 until (expected end-time) Saturday 19-07-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  22. Scan in Rotterdam is available (again)

    10-07-2025 -

    The process Scan in Rotterdam is available (again) from Thursday 10-07-2025 11:38.The process is available again. The scan at the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

  23. Request Authorized Economic Operator (AEO) is available (again)

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 08-07-2025 19:00.Maintenance has been completed.

  24. Transport of excisable goods (EMCS) is available (again)

    08-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 08-07-2025 17:33.The process is available again. The emergency procedure is not or no longer applicable

  25. Request Authorized Economic Operator (AEO) is unavailable

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 08-07-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.