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2233 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport of excisable goods (EMCS) is unavailable

    08-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 08-07-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  2. Scheduled maintenance Request Authorized Economic Operator (AEO)

    08-07-2025 -

    Required maintenance on Government systems will be performed from Tuesday 08-07-2025 17:00 until (expected end-time) Tuesday 08-07-2025 19:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  3. Scheduled maintenance Transport of excisable goods (EMCS)

    08-07-2025 -

    Required maintenance on Government systems will be performed from Tuesday 08-07-2025 16:00 until (expected end-time) Tuesday 08-07-2025 17:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Request Authorized Economic Operator (AEO) is available (again)

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 07-07-2025 09:00.Maintenance has been completed.

  5. Request Authorized Economic Operator (AEO) is unavailable

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 07-07-2025 07:22.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  6. Exit from the EU (Single Window) is available (again)

    06-07-2025 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  7. Ship stores (Single Window) is available (again)

    06-07-2025 -

    The process Ship stores (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  8. Entry of goods to the EU (Single Window) is available (again)

    06-07-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  9. Entry of goods to the EU (Single Window) availability is limited

    06-07-2025 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 06-07-2025 12:06.At this moment the messaging is delayed.

  10. Exit from the EU (Single Window) is unavailable

    06-07-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  11. Ship stores (Single Window) is unavailable

    06-07-2025 -

    The process Ship stores (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  12. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 15:31.The process is available again.

  13. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 13:44.Signals about a possible disruption have been received.

  14. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 12:41.The process is available again. The emergency procedure is not or no longer applicable

  15. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:29.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  16. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:23.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  17. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 10:23.Signals about a possible disruption have been received.

  18. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 03-07-2025 15:40.The process is available again. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  20. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  21. Request Authorized Economic Operator (AEO) is available (again)

    03-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-07-2025 03:00.Maintenance has been completed.

  22. Request Authorized Economic Operator (AEO) is unavailable

    02-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 02-07-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  23. Scheduled maintenance Request Authorized Economic Operator (AEO)

    01-07-2025 -

    Required maintenance on Government systems will be performed from Wednesday 02-07-2025 21:00 until (expected end-time) Thursday 03-07-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  24. Transport of excisable goods (EMCS) is available (again)

    01-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 01-07-2025 16:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. EU Trader Portal is available (again)

    01-07-2025 -

    The process EU Trader Portal is available (again) from Tuesday 01-07-2025 15:07.The portal is available again.