Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6616 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport (NCTS) availability is limited

    08-12-2023 -

    The availability of the process Transport (NCTS) is limited from Friday 08-12-2023 08:26. At the moment there are still problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow later. The...

  2. Transport (NCTS) is available (again)

    08-12-2023 -

    The process Transport (NCTS) is available (again) from Friday 08-12-2023 08:16.The process is available again. At the moment there are still problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow...

  3. Transport (NCTS) availability is limited

    07-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 18:17. There are currently problems with the arrival notification (IE007). The electronic permission to unload (IE043) will follow later. The next update will...

  4. Transport (NCTS) availability is limited

    07-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 15:48.There are currently problems with arrival notifications. You are allowed to use the fall-back procedure. However: it is our advice to use the...

  5. Transport (NCTS) is available (again)

    07-12-2023 -

    The process Transport (NCTS) is available (again) from Thursday 07-12-2023 15:33.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  6. Transport (NCTS) is unavailable

    07-12-2023 -

    The process Transport (NCTS) is unavailable from Thursday 07-12-2023 13:24.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  7. Transport (NCTS) is unavailable

    07-12-2023 -

    The process Transport (NCTS) is unavailable from Thursday 07-12-2023 12:01.Due to a restart, there is currently no messaging. Sorry for the inconvenience.

  8. Transport (NCTS) availability is limited (45 min delay)

    07-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 09:39.Currently the messaging is slowed down. The estimated delay is 30 minutes. Sorry for the inconvenience. The estimated delay is 45 minutes.

  9. Transport (NCTS) availability is limited (30 min delay)

    07-12-2023 -

    The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 09:37.Outgoing messaging are delayed The estimated delay is 30 minutes.

  10. Import to EU, Export from EU and Storage (DMS) is available (again)

    06-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 06-12-2023 13:44.The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    06-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 06-12-2023 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  12. Mijn Douane is available (again)

    05-12-2023 -

    The process Mijn Douane is available (again) from Tuesday 05-12-2023 15:46.The process is available again.

  13. Request Binding Tariff Information (BTI) is available (again)

    05-12-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 05-12-2023 15:15.The process is available again. The emergency procedure is not or no longer applicable

  14. Mijn Douane availability is limited

    05-12-2023 -

    The availability of the process Mijn Douane is limited from Tuesday 05-12-2023 10:55. There is currently a disruption to create an E(V)AD.

  15. Customs E-Commerce (Deco) is available (again)

    04-12-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Monday 04-12-2023 15:35.The process is available again.

  16. Customs E-Commerce (Deco) is unavailable

    04-12-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 14:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will take place around 4:00 PM.

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-12-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 04-12-2023 12:44.The process is available again.

  18. Customs E-Commerce (Deco) is unavailable

    04-12-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 12:21.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will take place around 2:00 PM.

  19. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 04-12-2023 11:41.The process is available again. The emergency procedure is not or no longer applicable

  20. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    04-12-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 04-12-2023 11:36.Signals about a possible disruption have been received.

  21. Customs E-Commerce (Deco) is unavailable

    04-12-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 10:32.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-12-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 04-12-2023 10:29.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  23. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-12-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 04-12-2023 10:04.The process is available again. The emergency procedure is not or no longer applicable

  24. Customs E-Commerce (Deco) is unavailable

    04-12-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 08:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  25. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    04-12-2023 -

    Required maintenance on Government systems will be performed from Wednesday 06-12-2023 12:00 until (expected end-time) Wednesday 06-12-2023 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...