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7003 results in disruptions and maintenance

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  1. Entry of goods to the EU (Single Window) availability is limited

    03-04-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 03-04-2024 15:29. Declarants connected via an MTA interface are currently not receiving any messages. The malfunction only applies...

  2. Import to EU, Export from EU and Storage (DMS) availability is limited

    03-04-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Wednesday 03-04-2024 15:29. Declarants connected via an MTA interface are currently not receiving any messages. The malfunction only...

  3. Trade and Transport Gateway (HTG) availability is under investigation

    03-04-2024 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Wednesday 03-04-2024 14:39.Signals about a possible disruption have been received.

  4. Transport of excisable goods (EMCS) availability is under investigation

    03-04-2024 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 03-04-2024 14:36.Signals about a possible disruption have been received.

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    03-04-2024 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 03-04-2024 14:34.Signals about a possible disruption have been received.

  6. Transport (NCTS) availability is under investigation

    03-04-2024 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 03-04-2024 14:32.Signals about a possible disruption have been received.

  7. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    03-04-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Wednesday 03-04-2024 14:28.Signals about a possible disruption have been received.

  8. Scan in Rotterdam availability is limited

    03-04-2024 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 03-04-2024 08:42. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to...

  9. Information document (INF) is available (again)

    29-03-2024 -

    The process Information document (INF) is available (again) from Friday 29-03-2024 09:56.The process is available again.

  10. Proof of Union Status (PoUS) is available (again)

    29-03-2024 -

    The process Proof of Union Status (PoUS) is available (again) from Friday 29-03-2024 09:56.The process is available again.

  11. EU Customs Trader Portal is available (again)

    29-03-2024 -

    The process EU Customs Trader Portal is available (again) from Friday 29-03-2024 09:56.The process is available again.

  12. Customs Decision Management System (CDMS) is available (again)

    29-03-2024 -

    The process Customs Decision Management System (CDMS) is available (again) from Friday 29-03-2024 09:56.The process is available again.

  13. EU Trader Portal is available (again)

    29-03-2024 -

    The process EU Trader Portal is available (again) from Friday 29-03-2024 09:56.The process is available again.

  14. Entry of goods to the EU (ICS2) is available (again)

    29-03-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 29-03-2024 09:28.The process is available again.

  15. Entry of goods to the EU (ICS2) is unavailable

    28-03-2024 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 28-03-2024 16:00.Due to a malfunction in the STI system, there are currently problems with the message handling offered via the Shared Trader...

  16. Information document (INF) is unavailable

    28-03-2024 -

    The process Information document (INF) is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Proof of Union Status (PoUS) is unavailable

    28-03-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. EU Customs Trader Portal is unavailable

    28-03-2024 -

    The process EU Customs Trader Portal is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Customs Decision Management System (CDMS) is unavailable

    28-03-2024 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. EU Trader Portal is unavailable

    28-03-2024 -

    The process EU Trader Portal is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  21. Entry of goods to the EU (ICS2) is unavailable

    28-03-2024 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 28-03-2024 16:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 28-03-2024 12:08.The process is available again. The emergency procedure is not or no longer applicable

  23. Mijn Douane is available (again)

    28-03-2024 -

    The process Mijn Douane is available (again) from Thursday 28-03-2024 12:01.The process is available again. The emergency procedure is not or no longer applicable

  24. Customs E-Commerce (Deco) is available (again)

    28-03-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 28-03-2024 11:52.The process is available again.

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-03-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 28-03-2024 11:50.The process is available again. The emergency procedure is not or no longer applicable