Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Search results disruptions and maintenance

7177 results, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) is available (again)

    24-03-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 24-03-2026 13:12.The process is available again. The emergency procedure is not or no longer applicable

  2. Entry of goods to the EU (Single Window) is available (again)

    24-03-2026 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 24-03-2026 12:52.The process is available again.

  3. Entry of goods to the EU (ICS2) is available (again)

    24-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 24-03-2026 12:52.The process is available again.

  4. Entry of goods to the EU (ICS2) availability is limited

    24-03-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 24-03-2026 11:53. There are currently problems with the message handling provided to the national system (NES) via the STI-CR....

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-03-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-03-2026 11:06.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  6. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-03-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-03-2026 11:06.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  7. Entry of goods to the EU (Single Window) availability is limited

    24-03-2026 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Tuesday 24-03-2026 11:02.Currently there is a partial disruption in the messaging system. It is possible that you will not...

  8. Entry of goods to the EU (ICS2) is available (again)

    22-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 22-03-2026 09:50.The process is available again.

  9. Entry of goods to the EU (ICS2) availability is under investigation

    22-03-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Sunday 22-03-2026 01:05.Signals about a possible disruption have been received.

  10. Entry of goods to the EU (ICS2) is available (again)

    20-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 20-03-2026 22:48.The process is available again.

  11. Entry of goods to the EU (ICS2) availability is limited

    20-03-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 20-03-2026 17:21.There are currently problems with the ICS2 message handling offered via the centrale system. This has an impact...

  12. Entry of goods to the EU (ICS2) is available (again)

    16-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 16-03-2026 22:18.The process is available again.

  13. Entry of goods to the EU (ICS2) availability is limited

    16-03-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 16-03-2026 16:48. Due to a malfunction in the CR central system, there are currently problems with the message handling...

  14. Entry of goods to the EU (ICS2) is available (again)

    12-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 12-03-2026 10:30.Maintenance has been completed.

  15. Entry of goods to the EU (ICS2) is unavailable

    12-03-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 12-03-2026 10:00. From Thursday 12-3-2026 10:00 untill 10:30 12-3-2026 (CET) essential maintenance will be performed on the Shared Trader Interface (STI CR)...

  16. Scan in Rotterdam is available (again)

    11-03-2026 -

    The process Scan in Rotterdam is available (again) from Wednesday 11-03-2026 08:00.The process is available again. The scan at the RWG container terminal is available again. You can no longer use the emergency procedure posted...

  17. Exit from the EU (Single Window) is available (again)

    09-03-2026 -

    The process Exit from the EU (Single Window) is available (again) from Monday 09-03-2026 17:37.The process is available again.

  18. Exit from the EU (Single Window) availability is under investigation

    09-03-2026 -

    The availability of the process Exit from the EU (Single Window) is under investigation from Monday 09-03-2026 17:22.Signals about a possible disruption have been received.

  19. Transport of excisable goods (EMCS) is available (again)

    08-03-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Sunday 08-03-2026 10:21.The process is available again. The emergency procedure is not or no longer applicable

  20. Transport of excisable goods (EMCS) is unavailable

    08-03-2026 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 08-03-2026 08:53.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  21. Transport (NCTS phase 5) is available (again)

    07-03-2026 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 07-03-2026 22:34.The process is available again.

  22. Transport (NCTS phase 5) is available (again)

    07-03-2026 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 07-03-2026 22:33.The process is available again. The emergency procedure is not or no longer applicable

  23. Entry of goods to the EU (Single Window) is available (again)

    07-03-2026 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 07-03-2026 21:03.The process is available again. The emergency procedure is not or no longer applicable

  24. Entry of goods to the EU (Single Window) availability is limited

    07-03-2026 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Saturday 07-03-2026 18:46. At this moment, the following messages are not being processed: STD STR (ATO) We are working...

  25. Transport (NCTS phase 5) is unavailable

    07-03-2026 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 07-03-2026 15:35.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...