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Category: Disruptions

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  1. Consulting Tariff information is available (again)

    27-06-2026 -

    The process Consulting Tariff information is available (again) from Saturday 27-06-2026 10:28.Maintenance has been completed.

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. Mijn Douane is unavailable

    27-06-2026 -

    The process Mijn Douane is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  4. Consulting Tariff information is unavailable

    27-06-2026 -

    The process Consulting Tariff information is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  5. Customs E-Commerce (Deco) is unavailable

    27-06-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 27-06-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  6. Entry of goods to the EU (ICS2) is available (again)

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 25-06-2026 15:45.The process is available again. The issues with the STI have been resolved. The Emergency Procedure and BCP are no...

  7. Entry of goods to the EU (ICS2) is unavailable

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is Unavailability Start Date/Time: 25/06/2026 09:17 CET Due to a malfunction in the STI system, there are currently problems with the message handling offered via the...

  8. Entry of goods to the EU (ICS2) is available (again)

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 25-06-2026 12:58.The process is available again. The emergency procedure is not or no longer applicable

  9. Entry of goods to the EU (ICS2) is unavailable

    25-06-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 25-06-2026 12:51. Due to a malfunction in the TAPAS central system, there are currently problems with the message handling offered via the...

  10. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 25-06-2026 11:30.The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    25-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 25-06-2026 10:50.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  12. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    25-06-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 25-06-2026 10:16. Since 09:40 we have observed a possible disruption in the processing of the OB...

  13. Ozone-depleting substances (ODS) is available (again)

    16-06-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 16-06-2026 18:24.The process is available again. The emergency procedure is not or no longer applicable

  14. Ozone-depleting substances (ODS) is unavailable

    16-06-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 16-06-2026 18:18.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  15. Entry of goods to the EU (ICS2) is available (again)

    11-06-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 11-06-2026 13:29.The process is available again.

  16. Entry of goods to the EU (ICS2) availability is under investigation

    11-06-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 11-06-2026 12:51.Signals about a possible disruption have been received.

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 04-06-2026 12:51.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-06-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 04-06-2026 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  19. Ozone-depleting substances (ODS) is available (again)

    03-06-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 03-06-2026 15:13.The process is available again. The emergency procedure is not or no longer applicable

  20. Ozone-depleting substances (ODS) is unavailable

    03-06-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 03-06-2026 15:08.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  21. Ozone-depleting substances (ODS) is available (again)

    28-05-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 28-05-2026 14:37.The process is available again. The emergency procedure is not or no longer applicable

  22. Ozone-depleting substances (ODS) is unavailable

    28-05-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 28-05-2026 14:32.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  23. Registered Exporter (REX) is available (again)

    27-05-2026 -

    The process Registered Exporter (REX) is available (again) from Wednesday 27-05-2026 23:00.Maintenance has been completed.

  24. Request Binding Tariff Information (BTI) is available (again)

    27-05-2026 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 27-05-2026 23:00.Maintenance has been completed.

  25. Registered Exporter (REX) is unavailable

    27-05-2026 -

    The process Registered Exporter (REX) is unavailable from Wednesday 27-05-2026 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.