Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7051 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. EU Trader Portal is available (again)

    20-12-2025 -

    The process EU Trader Portal is available (again) from Saturday 20-12-2025 12:00.Maintenance has been completed.

  2. Registered Exporter (REX) is available (again)

    20-12-2025 -

    The process Registered Exporter (REX) is available (again) from Saturday 20-12-2025 12:00.Maintenance has been completed.

  3. Request Binding Tariff Information (BTI) is available (again)

    20-12-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Saturday 20-12-2025 12:00.Maintenance has been completed.

  4. Entry of goods to the EU (ICS2) is available (again)

    20-12-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 20-12-2025 12:00.Maintenance has been completed.

  5. Request Authorized Economic Operator (AEO) is available (again)

    20-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 20-12-2025 12:00.Maintenance has been completed.

  6. Information document (INF) availability is limited

    20-12-2025 -

    The availability of the process Information document (INF) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS" Maintenance...

  7. Proof of Union Status (PoUS) availability is limited

    20-12-2025 -

    The availability of the process Proof of Union Status (PoUS) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component...

  8. Registered Exporter (REX) availability is limited

    20-12-2025 -

    The availability of the process Registered Exporter (REX) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS" Maintenance...

  9. Reporting persons on board (Single Window – PAX) availability is limited

    20-12-2025 -

    The availability of the process Reporting persons on board (Single Window – PAX) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the...

  10. ICS2 Shared Trader Interface / Portal (STI-STP) availability is limited

    20-12-2025 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central...

  11. Entry of goods to the EU (ICS2) availability is limited

    20-12-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central...

  12. EU Customs Trader Portal availability is limited

    20-12-2025 -

    The availability of the process EU Customs Trader Portal is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS"...

  13. EU Trader Portal availability is limited

    20-12-2025 -

    The availability of the process EU Trader Portal is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS" Maintenance...

  14. Request Authorized Economic Operator (AEO) availability is limited

    20-12-2025 -

    The availability of the process Request Authorized Economic Operator (AEO) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component...

  15. Request Binding Tariff Information (BTI) availability is limited

    20-12-2025 -

    The availability of the process Request Binding Tariff Information (BTI) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component...

  16. Request Authorized Economic Operator (AEO) is unavailable

    20-12-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 20-12-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  17. Download Tariff information is available (again)

    19-12-2025 -

    The process Download Tariff information is available (again) from Friday 19-12-2025 09:07.The process is available again. Due to a malfunction in Brussels, the download from 18-12 at 16:03 contains all changes from the 15th through...

  18. Download Tariff information is available (again)

    19-12-2025 -

    The process Download Tariff information is available (again) from Friday 19-12-2025 09:06.The process is available again.

  19. Ozone-depleting substances (ODS) is available (again)

    19-12-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Friday 19-12-2025 06:04.The process is available again. The emergency procedure is not or no longer applicable

  20. Ozone-depleting substances (ODS) is unavailable

    19-12-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Friday 19-12-2025 06:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  21. Ozone-depleting substances (ODS) is available (again)

    18-12-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 18-12-2025 20:34.The process is available again. The emergency procedure is not or no longer applicable

  22. Ozone-depleting substances (ODS) is unavailable

    18-12-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 18-12-2025 20:24.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  23. Ozone-depleting substances (ODS) is available (again)

    16-12-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 16-12-2025 18:20.The process is available again. The emergency procedure is not or no longer applicable

  24. Ozone-depleting substances (ODS) is unavailable

    16-12-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 16-12-2025 18:15.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  25. Exit from the EU (Single Window) is available (again)

    16-12-2025 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 16-12-2025 17:22.The process is available again. The emergency procedure is not or no longer applicable