Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5986 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Entry of goods to the EU (Single Window) is available (again)

    26-07-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  2. Transport of excisable goods (EMCS) is available (again)

    26-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  3. Customs E-Commerce (Deco) is available (again)

    26-07-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 26-07-2025 13:02.Maintenance has been completed. The emergency procedure is not or no longer applicable

  4. Transport (NCTS phase 5) is available (again)

    26-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  5. Trade and Transport Gateway (HTG) is available (again)

    26-07-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Entry of goods to the EU (Single Window) is unavailable

    26-07-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  7. Ship stores (Single Window) is unavailable

    26-07-2025 -

    The process Ship stores (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  8. Exit from the EU (Single Window) is unavailable

    26-07-2025 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  9. Transport of excisable goods (EMCS) is unavailable

    26-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  10. Trade and Transport Gateway (HTG) is unavailable

    26-07-2025 -

    The process Trade and Transport Gateway (HTG) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  11. Customs E-Commerce (Deco) is unavailable

    26-07-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  12. Transport (NCTS phase 5) is unavailable

    26-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  13. Mijn Douane is unavailable

    26-07-2025 -

    The process Mijn Douane is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  14. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  16. Consulting Tariff information is unavailable

    26-07-2025 -

    The process Consulting Tariff information is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  17. Transport (NCTS phase 4) is unavailable

    22-07-2025 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 22-07-2025 08:10.From today, electronic messaging is no longer possible for NCTS phase 4, for more information see the service announcement dated Monday 21 July 2025.

  18. Entry of goods to the EU (ICS2) is available (again)

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 19-07-2025 12:00.Maintenance has been completed.

  19. Entry of goods to the EU (ICS2) is unavailable

    19-07-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 19-07-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  20. Mijn Douane is available (again)

    17-07-2025 -

    The process Mijn Douane is available (again) from Thursday 17-07-2025 09:52.The process is available again.

  21. Mijn Douane availability is limited

    17-07-2025 -

    The availability of the process Mijn Douane is limited from Thursday 17-07-2025 09:43. Currently, the Excise sections (Ongoing Cases and Completed Cases) within MijnDouane are unavailable due to a technical issue. We apologize for the...

  22. Scan in Rotterdam is available (again)

    10-07-2025 -

    The process Scan in Rotterdam is available (again) from Thursday 10-07-2025 11:38.The process is available again. The scan at the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

  23. Request Authorized Economic Operator (AEO) is available (again)

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 08-07-2025 19:00.Maintenance has been completed.

  24. Transport of excisable goods (EMCS) is available (again)

    08-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 08-07-2025 17:33.The process is available again. The emergency procedure is not or no longer applicable

  25. Request Authorized Economic Operator (AEO) is unavailable

    08-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 08-07-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.