Search results disruptions and maintenance

The process Ozone-depleting substances (ODS) is unavailable from Saturday 16-05-2026 10:45.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Ship stores (Single Window) is unavailable from Saturday 16-05-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The process Exit from the EU (Single Window) is unavailable from Saturday 16-05-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

The process Customs E-Commerce (Deco) is unavailable from Saturday 16-05-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

The process Transport (NCTS phase 5) is unavailable from Saturday 16-05-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 16-05-2026 10:00.Planned maintenance: You can deliver the Presentation Notification ICS2 (PNI) as usual, these messages will be buffered during...

The availability of the process Entry of goods to the EU (Single Window) is limited from Saturday 16-05-2026 10:00.Planned maintenance: You can deliver the Presentation Notification ICS2 (PNI) as usual, these messages will be buffered...

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 16-05-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

The process Mijn Douane is unavailable from Saturday 16-05-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 04-05-2026 10:58.The process is available again. DMS available again – processing resumed The disruption in communication with CERTEX appears...

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 04-05-2026 09:37.Unable to communicate with NVWA (PD). In this case, you can use the NVWA emergency procedure....

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 04-05-2026 09:15.Signals about a possible disruption have been received. Delay in processing declarations due to lack...

The process Customs E-Commerce (Deco) is available (again) from Sunday 03-05-2026 14:47.The process is available again. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting Guarantee information is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Transport (NCTS phase 5) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting VAT Party information is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting Guarantee information is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

The process Customs E-Commerce (Deco) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

The process Transport (NCTS phase 5) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The process Transport of excisable goods (EMCS) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

The process Requesting VAT Party information is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The process Transport (NCTS phase 5) is available (again) from Friday 01-05-2026 12:07. The language code "nl" is now once more supported for NCTS Phase 5. Messages that were rejected earlier today with the notification...