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Category: Disruptions

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  1. Transport (NCTS phase 6) is available (again)

    23-08-2026 -

    The process Transport (NCTS phase 6) is available (again) from Sunday 23-08-2026 13:22.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  2. Mijn Douane is available (again)

    23-08-2026 -

    The process Mijn Douane is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (DMS) is available (again)

    23-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  4. Consulting Tariff information is available (again)

    23-08-2026 -

    The process Consulting Tariff information is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  5. Entry of goods to the EU (ICS2) is available (again)

    23-08-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Transport (NCTS phase 6) is unavailable

    23-08-2026 -

    The process Transport (NCTS phase 6) is unavailable from Sunday 23-08-2026 09:55.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  7. Transport (NCTS phase 6) availability is limited

    23-08-2026 -

    The availability of the process Transport (NCTS phase 6) is limited from Sunday 23-08-2026 08:00.Scheduled maintenance : the system is only partially available. We apologize for the inconvenience. You are allowed to use the fall-back...

  8. Entry of goods to the EU (ICS2) is unavailable

    23-08-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 23-08-2026 08:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  9. Import to EU, Export from EU and Storage (DMS) is unavailable

    23-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 23-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  10. Consulting Tariff information is unavailable

    23-08-2026 -

    The process Consulting Tariff information is unavailable from Sunday 23-08-2026 08:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is our advice to use...

  11. Transport of excisable goods (EMCS) is unavailable

    23-08-2026 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 23-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  12. Mijn Douane is unavailable

    23-08-2026 -

    The process Mijn Douane is unavailable from Sunday 23-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  13. Import to EU, Export from EU and Storage (DMS) is available (again)

    18-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 18-08-2026 10:55.The process is available again.

  14. Import to EU, Export from EU and Storage (DMS) availability is limited

    18-08-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 18-08-2026 08:40. Some CERTEX communication functionalities may currently be experiencing delays or may be temporarily unavailable. We...

  15. Import to EU, Export from EU and Storage (DMS) is available (again)

    13-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 13-08-2026 12:45.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Import to EU, Export from EU and Storage (DMS) is unavailable

    13-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 13-08-2026 10:00.Urgent System Maintenance : You can continue to submit messages as usual. During the maintenance, messages will not be...

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    08-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 08-08-2026 12:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Consulting Tariff information is available (again)

    08-08-2026 -

    The process Consulting Tariff information is available (again) from Saturday 08-08-2026 12:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Mijn Douane is available (again)

    08-08-2026 -

    The process Mijn Douane is available (again) from Saturday 08-08-2026 11:57.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Consulting Tariff information is unavailable

    08-08-2026 -

    The process Consulting Tariff information is unavailable from Saturday 08-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  21. Mijn Douane is unavailable

    08-08-2026 -

    The process Mijn Douane is unavailable from Saturday 08-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    08-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 08-08-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  23. Import to EU, Export from EU and Storage (DMS) is available (again)

    06-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 06-08-2026 18:46.The process is available again.

  24. Import to EU, Export from EU and Storage (DMS) availability is limited

    06-08-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 06-08-2026 15:17.

  25. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    06-08-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 06-08-2026 14:57.