Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Search results disruptions and maintenance

1816 results, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport (NCTS phase 5) availability is limited

    01-05-2026 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 01-05-2026 10:08. We are currently receiving reports that declarants are encountering an error message related to the communication language code when submitting...

  2. Transport (NCTS phase 5) availability is under investigation

    01-05-2026 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 01-05-2026 09:35. We are currently receiving reports that declarants are encountering an error message related to the communication language code when...

  3. Import to EU, Export from EU and Storage (DMS) is available (again)

    01-05-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 01-05-2026 07:17.Maintenance has been completed. The emergency procedure is not or no longer applicable

  4. Customs Decision Management System (CDMS) is available (again)

    01-05-2026 -

    The process Customs Decision Management System (CDMS) is available (again) from Friday 01-05-2026 06:44.Maintenance has been completed.

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 01-05-2026 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  6. Customs Decision Management System (CDMS) is unavailable

    30-04-2026 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 30-04-2026 12:51.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  7. Entry of goods to the EU (ICS2) is available (again)

    29-04-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 29-04-2026 20:01.The process is available again.

  8. Entry of goods to the EU (ICS2) availability is limited

    29-04-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 29-04-2026 16:29.Due to a malfunction in the STI system, there are currently problems with the message handling offered via...

  9. Ozone-depleting substances (ODS) is available (again)

    27-04-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Monday 27-04-2026 18:38.The process is available again. The emergency procedure is not or no longer applicable

  10. Ozone-depleting substances (ODS) is unavailable

    27-04-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Monday 27-04-2026 18:33.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  11. Ozone-depleting substances (ODS) is available (again)

    22-04-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 22-04-2026 19:41.The process is available again. The emergency procedure is not or no longer applicable

  12. Ozone-depleting substances (ODS) is unavailable

    22-04-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 22-04-2026 19:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  13. Entry of goods to the EU (ICS2) is available (again)

    13-04-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 13-04-2026 19:55.The process is available again.

  14. Entry of goods to the EU (ICS2) availability is limited

    13-04-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 13-04-2026 10:46. Update 12:30The situation is unchanged. The investigation currently being conducted has been assigned the highest priority. We...

  15. Entry of goods to the EU (ICS2) availability is under investigation

    13-04-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Monday 13-04-2026 10:15.Signals about a possible disruption have been received.

  16. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    12-04-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Sunday 12-04-2026 08:33.The process is available again. The emergency procedure is not or no longer applicable

  17. Entry of goods to the EU (ICS2) is available (again)

    12-04-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 12-04-2026 08:33.The process is available again. The emergency procedure is not or no longer applicable

  18. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-04-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Saturday 11-04-2026 18:30.Due to a malfunction in the CR central system, there are currently problems with the message handling offered via the Shared...

  19. Entry of goods to the EU (ICS2) is unavailable

    11-04-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 11-04-2026 18:30.Due to a malfunction in the CR central system, there are currently problems with the message handling offered via the Shared...

  20. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-04-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Saturday 11-04-2026 14:29.The process is available again.

  21. Entry of goods to the EU (ICS2) is available (again)

    11-04-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 11-04-2026 14:29.The process is available again.

  22. ICS2 Shared Trader Interface / Portal (STI-STP) availability is under investigation

    11-04-2026 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is under investigation from Saturday 11-04-2026 02:16.Signals about a possible disruption have been received.

  23. Entry of goods to the EU (ICS2) availability is under investigation

    11-04-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Saturday 11-04-2026 02:16.Signals about a possible disruption have been received.

  24. Entry of goods to the EU (ICS2) is available (again)

    02-04-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 02-04-2026 11:15.The process is available again.

  25. Ozone-depleting substances (ODS) is available (again)

    01-04-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 01-04-2026 18:32.The process is available again. The emergency procedure is not or no longer applicable