Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5927 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport (NCTS) availability is under investigation

    12-01-2023 -

    The availability of the process Transport (NCTS) is under investigation from Thursday 12-01-2023 13:30. Signals about a possible disruption have been received.

  2. Scan in Rotterdam is available (again)

    12-01-2023 -

    The process Scan in Rotterdam is available (again) from Thursday 12-01-2023 08:30. The process is available again. The scan at the container terminal RWG is available again. You can no longer use the emergency procedure...

  3. Information document (INF) is available (again)

    09-01-2023 -

    The process Information document (INF) is available (again) from Monday 09-01-2023 21:00. The process is available again.

  4. Information document (INF) is unavailable

    09-01-2023 -

    The process Information document (INF) is unavailable from Monday 09-01-2023 18:00. New Application release - INF SP Start Date/Time unavailability:09/01/2023 18:00 CET End Date/Time unavailability: 09/01/2023 21:00 CET

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 09-01-2023 16:09. The process is available again. Import into the EU, Export from the EU and Storage (AGS) is...

  6. Scan in Rotterdam availability is limited

    09-01-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 09-01-2023 14:16. The scan at the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 07-01-2023 18:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, there is...

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 09-01-2023 11:57. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, there is...

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 09-01-2023 10:23. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    09-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 09-01-2023 09:07. There are currently still problems with the VAT reverse charge. If VAT is unjustly deducted,...

  11. Import to EU, Export from EU and Storage (AGS) availability is limited

    08-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Sunday 08-01-2023 10:38. This applies to declarations on which you receive an error message stating that the VAT...

  12. Transport (NCTS) is available (again)

    05-01-2023 -

    The process Transport (NCTS) is available (again) from Thursday 05-01-2023 22:41. The process is available again.

  13. Transport (NCTS) availability is under investigation

    05-01-2023 -

    The availability of the process Transport (NCTS) is under investigation from Thursday 05-01-2023 22:05. Signals about a possible disruption have been received.

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 04-01-2023 16:03. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no...

  15. Import to EU, Export from EU and Storage (AGS) availability is limited

    04-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 04-01-2023 14:51. Unable to communicate with NVWA (PD). The next update will be posted at 5:00 PM...

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 04-01-2023 15:56. The process is available again. The emergency procedure is not or no longer applicable

  17. Customs E-Commerce (Deco) is available (again)

    04-01-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 04-01-2023 15:56. The process is available again.

  18. Customs E-Commerce (Deco) is unavailable

    04-01-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 04-01-2023 13:13. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. Update: We are still working on a solution,...

  19. Import to EU, Export from EU and Storage (AGS) availability is limited

    04-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 04-01-2023 14:51. Unable to communicate with NVWA (PD). The next update will follow at 4:00 AM. You...

  20. Customs E-Commerce (Deco) is unavailable

    04-01-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 04-01-2023 13:13. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be posted at 3:00 PM

  21. Import to EU, Export from EU and Storage (AGS) is available (again)

    03-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 03-01-2023 14:53. The process is available again. The emergency procedure is not or no longer applicable

  22. Transport (NCTS) is available (again)

    03-01-2023 -

    The process Transport (NCTS) is available (again) from Tuesday 03-01-2023 14:14. The process is available again. The emergency procedure is not or no longer applicable

  23. Consulting Tariff information is available (again)

    03-01-2023 -

    The process Consulting Tariff information is available (again) from Tuesday 03-01-2023 14:12. The process is available again. The emergency procedure is not or no longer applicable

  24. Customs E-Commerce (Deco) is available (again)

    03-01-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 03-01-2023 14:12. The process is available again. The emergency procedure is not or no longer applicable

  25. Transport (NCTS) is unavailable

    03-01-2023 -

    The process Transport (NCTS) is unavailable from Tuesday 03-01-2023 12:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately there is no solution yet, The next update will...