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Category: Disruptions

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  1. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:30.The process is available again. The emergency procedure is not or no longer applicable

  2. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  3. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:15.The process is available again. The emergency procedure is not or no longer applicable

  4. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:10.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  5. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 14-11-2025 07:58.The process is available again. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 14-11-2025 03:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  7. Ozone-depleting substances (ODS) is available (again)

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 13-11-2025 18:40.The process is available again. The emergency procedure is not or no longer applicable

  8. Ozone-depleting substances (ODS) is unavailable

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 13-11-2025 18:35.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  9. Ozone-depleting substances (ODS) is available (again)

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 12-11-2025 09:04.The process is available again. The emergency procedure is not or no longer applicable

  10. Ozone-depleting substances (ODS) is unavailable

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 12-11-2025 09:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  11. Ozone-depleting substances (ODS) is available (again)

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 11-11-2025 20:26.The process is available again. The emergency procedure is not or no longer applicable

  12. Mijn Douane is available (again)

    11-11-2025 -

    The process Mijn Douane is available (again) from Tuesday 11-11-2025 20:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  13. Ozone-depleting substances (ODS) is unavailable

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 11-11-2025 20:22.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  14. Proof of Union Status (PoUS) is available (again)

    11-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  15. Registered Exporter (REX) is available (again)

    11-11-2025 -

    The process Registered Exporter (REX) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  16. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  17. Information document (INF) is available (again)

    11-11-2025 -

    The process Information document (INF) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  18. Customs Decision Management System (CDMS) is available (again)

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  19. EU Customs Trader Portal is available (again)

    11-11-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  20. EU Trader Portal is available (again)

    11-11-2025 -

    The process EU Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  21. Request Binding Tariff Information (BTI) is available (again)

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  22. Request Authorized Economic Operator (AEO) is available (again)

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  23. Mijn Douane availability is limited

    11-11-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 11-11-2025 16:00. mycustoms is limitedly available, excise goods transport is available. You are allowed to use the fall-back procedure. However: it is our advice...

  24. Information document (INF) is unavailable

    11-11-2025 -

    The process Information document (INF) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  25. Proof of Union Status (PoUS) is unavailable

    11-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.