Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5727 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Entry of goods to the EU (ICS2) availability is limited

    30-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 29-10-2024 16:30. There are currently problems with message handling offered through the National System (NES). This is impacting the...

  2. Entry of goods to the EU (Single Window) availability is limited

    30-10-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 30-10-2024 09:11.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However: it...

  3. Mijn Douane is available (again)

    30-10-2024 -

    The process Mijn Douane is available (again) from Wednesday 30-10-2024 08:57.The process is available again.

  4. Transport of excisable goods (EMCS) is available (again)

    30-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 30-10-2024 08:57.The process is available again.

  5. Transport (NCTS phase 4) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You can use the emergency procedure Authorised Consignor NCTS....

  6. Transport (NCTS phase 4) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00. You can use the emergency procedure Authorised Consignor NCTS. All licences Permitted Sender for phase 4 are no longer valid as of 08:00....

  7. Transport (NCTS phase 5) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 29-10-2024 08:00.NCTS Phase 5 will be unavailable at least until 09:00 tomorrow morning, October 30. You can use the emergency procedure for NCTS phase 5...

  8. Entry of goods to the EU (ICS2) availability is limited

    29-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 29-10-2024 16:28.There are currently problems with message handling offered through the National System (NES). This is impacting the message...

  9. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-10-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 29-10-2024 16:28.The process is available again. The emergency procedure is not or no longer applicable

  10. Exit from the EU (Single Window) availability is limited

    29-10-2024 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 29-10-2024 16:23.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However: it is our...

  11. ICS2 Shared Trader Interface / Portal (STI-STP) availability is limited

    29-10-2024 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Tuesday 29-10-2024 16:19.There are currently problems with message handling offered through the National System (NES). This is impacting the message...

  12. Customs E-Commerce (Deco) is unavailable

    29-10-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 29-10-2024 10:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The specialist ar currently working on a solution.

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 29-10-2024 10:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The specialist ar...

  14. Transport of excisable goods (EMCS) availability is limited

    29-10-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 29-10-2024 15:09. Some IE818 messages are not processed properly. A solution is being worked on. Sorry for the inconvenience.

  15. Mijn Douane availability is limited

    29-10-2024 -

    The availability of the process Mijn Douane is limited from Tuesday 29-10-2024 14:33. There are currently problems in My Customs for processing your excise tax declarations. A solution is being worked on. Sorry for the...

  16. Transport of excisable goods (EMCS) is available (again)

    29-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 29-10-2024 14:33.The process is available again.

  17. Transport of excisable goods (EMCS) availability is limited

    29-10-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 29-10-2024 14:21. There are currently problems in My Customs for processing your excise tax declarations. A solution is being worked on....

  18. Mijn Douane is available (again)

    29-10-2024 -

    The process Mijn Douane is available (again) from Tuesday 29-10-2024 13:18.The process is available again.

  19. Exit from the EU (Single Window) is available (again)

    29-10-2024 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.

  20. Transport of excisable goods (EMCS) is available (again)

    29-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.

  21. Ship stores (Single Window) is available (again)

    29-10-2024 -

    The process Ship stores (Single Window) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.

  22. Entry of goods to the EU (Single Window) is available (again)

    29-10-2024 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.

  23. Exit from the EU (Single Window) is available (again)

    29-10-2024 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 29-10-2024 12:59.The process is available again.

  24. Transport of excisable goods (EMCS) is available (again)

    29-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 29-10-2024 12:59.The process is available again.

  25. Ship stores (Single Window) is available (again)

    29-10-2024 -

    The process Ship stores (Single Window) is available (again) from Tuesday 29-10-2024 12:59.The process is available again.