Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5727 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Information document (INF) is unavailable

    09-10-2024 -

    The process Information document (INF) is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  2. Request Authorized Economic Operator (AEO) is unavailable

    09-10-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. Request Binding Tariff Information (BTI) is unavailable

    09-10-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    09-10-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  5. Proof of Union Status (PoUS) is unavailable

    09-10-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  6. EU Customs Trader Portal is unavailable

    09-10-2024 -

    The process EU Customs Trader Portal is unavailable from Wednesday 09-10-2024 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  7. Entry of goods to the EU (ICS2) availability is limited

    09-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 09-10-2024 07:56. Due to a malfunction in the CR central system, there are currently problems with the message handling...

  8. Entry of goods to the EU (ICS2) is available (again)

    07-10-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 07-10-2024 11:26.The process is available again. The emergency procedure is not or no longer applicable

  9. Entry of goods to the EU (ICS2) availability is limited

    07-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 07-10-2024 08:07. Due to a malfunction in the CR central system, there are currently problems with the message handling...

  10. Request Authorized Economic Operator (AEO) is available (again)

    05-10-2024 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-10-2024 19:00.The process is available again. The emergency procedure is not or no longer applicable

  11. Request Authorized Economic Operator (AEO) is unavailable

    05-10-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 05-10-2024 07:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  12. Entry of goods to the EU (ICS2) is available (again)

    01-10-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 01-10-2024 15:04.The process is available again. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (ICS2) availability is limited

    01-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 01-10-2024 08:41. Goedemorgen NHD, zouden jullie Binnenbrengen in de EU op "Beperkt" Beschikbaar willen zetten? Met vermelding van onderstaande...

  14. Import to EU, Export from EU and Storage (DMS) is available (again)

    30-09-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 30-09-2024 18:08.The process is available again. The emergency procedure is not or no longer applicable

  15. Import to EU, Export from EU and Storage (DMS) availability is limited

    30-09-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 30-09-2024 15:15.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  16. Import to EU, Export from EU and Storage (DMS) is available (again)

    30-09-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 30-09-2024 13:45.The process is available again.

  17. Import to EU, Export from EU and Storage (DMS) is unavailable

    30-09-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 30-09-2024 12:54.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    30-09-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 30-09-2024 12:49.Signals about a possible disruption have been received.

  19. Scan in Rotterdam availability is limited

    30-09-2024 -

    The availability of the process Scan in Rotterdam is limited from Monday 30-09-2024 11:09.“The Relocatable scan (RELO) located at Reeweg 31, Rotterdam will not be available on October 3 but will be available on Wednesday,...

  20. Scan in Rotterdam availability is limited

    25-09-2024 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 25-09-2024 10:25. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam will open on Wednesday, September 25, 2024 instead of Thursday, September 26,...

  21. Proof of Union Status (PoUS) is available (again)

    24-09-2024 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 24-09-2024 17:00.The process is available again.

  22. Entry of goods to the EU (ICS2) is available (again)

    23-09-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 23-09-2024 10:33.The process is available again.

  23. Entry of goods to the EU (ICS2) availability is limited

    20-09-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 20-09-2024 10:05. Due to a malfunction in the STI - CR central system, there are currently problems with the...

  24. Proof of Union Status (PoUS) is unavailable

    19-09-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 18-09-2024 07:45.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  25. Ship stores (Single Window) is available (again)

    17-09-2024 -

    The process Ship stores (Single Window) is available (again) from Tuesday 17-09-2024 12:11.The process is available again. The emergency procedure is not or no longer applicable