Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5990 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is unavailable

    02-02-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  2. Mijn Douane is unavailable

    02-02-2025 -

    The process Mijn Douane is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    02-02-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-02-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  5. Transport (NCTS phase 5) availability is limited

    31-01-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 31-01-2025 15:39. The general outage for NCTS of 31 January has now been resolved. However, the limited availability of NCTS destination still...

  6. Mijn Douane is available (again)

    31-01-2025 -

    The process Mijn Douane is available (again) from Friday 31-01-2025 13:12.The process is available again.

  7. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  8. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  9. Transport of excisable goods (EMCS) is available (again)

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  10. Import to EU, Export from EU and Storage (DMS) is available (again)

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  11. Ship stores (Single Window) is available (again)

    31-01-2025 -

    The process Ship stores (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  12. Exit from the EU (Single Window) is available (again)

    31-01-2025 -

    The process Exit from the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (Single Window) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  14. Customs E-Commerce (Deco) is available (again)

    31-01-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  15. Entry of goods to the EU (ICS2) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  16. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:16.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update The cause of...

  17. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. Work...

  18. Mijn Douane is unavailable

    31-01-2025 -

    The process Mijn Douane is unavailable from Friday 31-01-2025 06:11.due to a disruption, my customs is unavailable.

  19. Entry of goods to the EU (ICS2) availability is limited

    31-01-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 31-01-2025 06:11. There are currently problems with the ICS2 message handling offered via the National System (NES). This has...

  20. Transport of excisable goods (EMCS) is unavailable

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  21. Customs E-Commerce (Deco) is unavailable

    31-01-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:15.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  23. Entry of goods to the EU (Single Window) is unavailable

    31-01-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

  24. Ship stores (Single Window) is unavailable

    31-01-2025 -

    The process Ship stores (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  25. Exit from the EU (Single Window) is unavailable

    31-01-2025 -

    The process Exit from the EU (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...