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Category: Disruptions

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  1. Entry of goods to the EU (ICS2) is available (again)

    05-03-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 05-03-2026 18:05.The process is available again. The issue with ICS2‑STI was resolved at 17:27. The emergency procedure is no longer applicable.

  2. Entry of goods to the EU (ICS2) is unavailable

    05-03-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 05-03-2026 17:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. Due to a malfunction in the STI...

  3. Ozone-depleting substances (ODS) is available (again)

    04-03-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 04-03-2026 14:21.The process is available again. The emergency procedure is not or no longer applicable

  4. Entry of goods to the EU (ICS2) is available (again)

    26-02-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 26-02-2026 13:19.The process is available again.

  5. Entry of goods to the EU (ICS2) is unavailable

    26-02-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 26-02-2026 12:58. Due to a malfunction in the TAPAS central system, there are currently problems with the message handling offered via the...

  6. Entry of goods to the EU (ICS2) availability is under investigation

    26-02-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 26-02-2026 12:33.Signals about a possible disruption have been received.

  7. Ozone-depleting substances (ODS) is unavailable

    25-02-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 25-02-2026 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  8. Scan in Rotterdam availability is limited

    25-02-2026 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 25-02-2026 09:01.

  9. Entry of goods to the EU (ICS2) is available (again)

    24-02-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 24-02-2026 17:39.The process is available again.

  10. Entry of goods to the EU (ICS2) is unavailable

    24-02-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 24-02-2026 17:01.Due to a malfunction in the CR central system, there are currently problems with the message handling offered via the Shared...

  11. Request Authorized Economic Operator (AEO) is available (again)

    18-02-2026 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 18-02-2026 21:00.Maintenance has been completed.

  12. Ozone-depleting substances (ODS) is available (again)

    18-02-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 18-02-2026 20:40.The process is available again. The emergency procedure is not or no longer applicable

  13. Ozone-depleting substances (ODS) is unavailable

    18-02-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 18-02-2026 20:34.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  14. Request Authorized Economic Operator (AEO) is unavailable

    18-02-2026 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 18-02-2026 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  15. Ozone-depleting substances (ODS) is available (again)

    17-02-2026 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 17-02-2026 20:48.The process is available again. The emergency procedure is not or no longer applicable

  16. Ozone-depleting substances (ODS) is unavailable

    17-02-2026 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 17-02-2026 20:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-02-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 17-02-2026 12:10.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    17-02-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 17-02-2026 12:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  19. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-02-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 12-02-2026 11:05.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Mijn Douane is available (again)

    12-02-2026 -

    The process Mijn Douane is available (again) from Thursday 12-02-2026 10:23.Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Transport of excisable goods (EMCS) is available (again)

    12-02-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 12-02-2026 10:21.Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Entry of goods to the EU (ICS2) is available (again)

    12-02-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 12-02-2026 10:05.Maintenance has been completed.

  23. Entry of goods to the EU (ICS2) is unavailable

    12-02-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 12-02-2026 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. From Thursday 12-2-2026 10:00 to Thursday 12-2-2026 10:15 (CET) essential maintenance...

  24. Import to EU, Export from EU and Storage (DMS) is unavailable

    12-02-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 12-02-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  25. Mijn Douane is unavailable

    11-02-2026 -

    The process Mijn Douane is unavailable from Wednesday 11-02-2026 23:59.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...