Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5927 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is unavailable

    04-05-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  4. Mijn Douane is unavailable

    04-05-2025 -

    The process Mijn Douane is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  5. Request Authorized Economic Operator (AEO) is available (again)

    03-05-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 03-05-2025 04:00.Maintenance has been completed.

  6. Request Authorized Economic Operator (AEO) is unavailable

    02-05-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Friday 02-05-2025 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 01-05-2025 11:16.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 11:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  9. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 09:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 09:05.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  11. Transport (NCTS phase 5) is available (again)

    30-04-2025 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 30-04-2025 10:01. The emergency procedure is not or no longer applicable

  12. Transport (NCTS phase 5) availability is limited

    29-04-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Tuesday 29-04-2025 23:01. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if,...

  13. Transport (NCTS phase 5) availability is under investigation

    29-04-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Tuesday 29-04-2025 22:17.Signals about a possible disruption have been received.

  14. Entry of goods to the EU (ICS2) is available (again)

    29-04-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 29-04-2025 19:42.The process is available again. The emergency procedure is not or no longer applicable

  15. Transport (NCTS phase 5) is available (again)

    29-04-2025 -

    The process Transport (NCTS phase 5) is available (again) from Tuesday 29-04-2025 19:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Transport (NCTS phase 4) is available (again)

    29-04-2025 -

    The process Transport (NCTS phase 4) is available (again) from Tuesday 29-04-2025 19:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Transport (NCTS phase 5) is unavailable

    29-04-2025 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 29-04-2025 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  18. Transport (NCTS phase 4) is unavailable

    29-04-2025 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-04-2025 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  19. Entry of goods to the EU (ICS2) availability is limited

    29-04-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 29-04-2025 17:34. Due to a malfunction in the UUM&DS central system, there are currently problems with the message handling...

  20. Import to EU, Export from EU and Storage (DMS) is available (again)

    29-04-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 29-04-2025 14:13.The process is available again.

  21. Transport (NCTS phase 5) is available (again)

    29-04-2025 -

    The process Transport (NCTS phase 5) is available (again) from Tuesday 29-04-2025 14:00.The process is available again. The emergency procedure is not or no longer applicable

  22. Customs E-Commerce (Deco) is available (again)

    29-04-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 29-04-2025 14:00.The process is available again.

  23. Transport of excisable goods (EMCS) is available (again)

    29-04-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 29-04-2025 13:16.The process is available again. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (DMS) availability is limited

    29-04-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 29-04-2025 13:09.At this moment the messaging is delayed.

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-04-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 29-04-2025 13:08.The process is available again.