EU Trader Portal
You can use the EU Trader Portal for applying for and changing (a number of) DWU authorisations. In the overview of customs authorisations you can see which license types are included in the EU Trader Portal. This portal will be gradually expanded in 2021 with the other DWU permits.
EU Customs Trader Portal
You can use the EU Customs Trader Portal to apply for an AEO authorisation and Binding Tariff Information (BTI) and Information document (INF). You can also change your AEO authorisation in this portal. You can only view the BTI if it is linked to your EORI number.
Mijn Douane
On this portal you can File excise and consumption tax returns (daily, weekly and periodic returns) and request a refund of excise and consumption taxes.
Log in with eRecognition
You can log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one of these suppliers.
Availability and maintenance
| Processes | Status | Last update | Details |
|---|---|---|---|
| Request Authorized Economic Operator (AEO) | Available | Thu 11-12-2025 - 22:01 | |
| Request Binding Tariff Information (BTI) | Available | Sun 23-11-2025 - 23:30 | |
| Customs Decision Management System (CDMS) | Available | Tue 11-11-2025 - 19:58 | |
| EU Customs Trader Portal | Available | Thu 11-12-2025 - 22:01 | |
| EU Trader Portal | Available | Sun 23-11-2025 - 23:30 | |
| Registered Exporter (REX) | Available | Thu 11-12-2025 - 22:01 | |
| Mijn Douane | Available | Sat 22-11-2025 - 15:45 | |
| ICS2 Shared Trader Interface / Portal (STI-STP) | Available | Thu 11-12-2025 - 22:01 | |
| Information document (INF) | Available | Thu 11-12-2025 - 22:01 | |
| Proof of Union Status (PoUS) | Available | Thu 11-12-2025 - 22:01 |
Stay informed
Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS.
News
- 09-12-2025 16:16 Logging in via DigiD authorization currently not possible
- 22-08-2025 15:32 Weight error message in Proof of Union StatusĀ (PoUS)
- 30-12-2024 11:43 My customs 'weekly' declaration
- 20-12-2024 09:02 ICS receive e-mail (un)availability DCP notifications possible via STI-STP
- 12-05-2022 12:06 Day after Ascension