7340 results

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 06-06-2025 08:43.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

We cannot offer you a solution at this time, we are working on multiple scenarios with various parties. An update will follow on June 6 around 10:00.

At this time, there is no solution to the problem. Customs is in talks with businesses and software suppliers. We continue to work actively on a suitable solution. An update will follow at 16:30.

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 05-06-2025 13:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience. This has an impact on: ICS2 - sending messages ICS2 -...

For all affected declarants, the excesses of the security have now been put into effect.Therefore, it is currently not necessary to send requests to invalidate MRNs (declarations) to the Declaration Processing department. A suitable solution...

There are no new developments at this time.We will continue on the path we have taken as stated in the previous service message.Tomorrow, Thursday 5 June, there will be another update at 11:00.

Currently, a selection is being made of the affected declarations. The plan is for the parties involved, provided they have a permit for the transfer of VAT based on article 23, to implement a temporary...

Required maintenance on Government systems will be performed from Sunday 08-06-2025 10:00 until (expected end-time) Sunday 08-06-2025 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 03-06-2025 21:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 03-06-2025 20:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience. This has an impact on: The CR proces ICS2 - sending...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 03-06-2025 16:50.The process is available again. The disruption in the interface system for VAT transfer is now functioning properly...

Required maintenance on Government systems will be performed from Tuesday 03-06-2025 20:00 until (expected end-time) Tuesday 03-06-2025 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

UPDAT: 12:45 The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 03-06-2025 09:40. There is currently a disruption in the interface system for VAT transfer. No VAT transfer takes...

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 03-06-2025 09:00. At the moment, VAT is being deducted from import declarations, despite a permit for art....

Required maintenance on Government systems will be performed from Thursday 05-06-2025 13:00 until (expected end-time) Thursday 05-06-2025 13:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Tuesday 03-06-2025 07:29.Signals about a possible disruption have been received.

On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

The process Transport (NCTS phase 5) is available (again) from Friday 23-05-2025 19:56.The process is available again.

The availability of the process Transport (NCTS phase 5) is limited from Friday 23-05-2025 14:26. The disruption in the absence of return messages has been resolved. However, there is still a delay, which means you...

The process Transport (NCTS phase 5) is available (again) from Friday 23-05-2025 13:17.The process is available again. The emergency procedure is not or no longer applicable

The availability of the process Transport (NCTS phase 5) is limited from Friday 23-05-2025 10:29. We are currently experiencing problems in the declaration process for Customs Transport when registering shipments from and to abroad. The...

Warning!  Please note First check if you already have a valid EORI number. Click “Do the check” and enter your VAT number in the following format: NL123456789. This does not apply to sole proprietorships. With...

The availability of the process Transport (NCTS phase 5) is under investigation from Friday 23-05-2025 10:10.Signals about a possible disruption have been received.

On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 21-05-2025 11:23.The process is available again.