Service messages

12-05-2022 -

he National Customs Helpdesk will be closed on Ascension Day (May 26) and Friday May 27.This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27 May....

04-05-2022 -

The malfunction in AGS of this morning, 04 May, has been resolved and most of the messages have been resubmitted by us for processing. Did you submit a declaration this morning, during the outage, and...

26-04-2022 -

The website ‘From AGS to DMS’ has been updated and supplemented with new information important to companies that will soon be migrating to the Customs Declaration Management System (DMS). Details including the dates of the...

25-04-2022 -

The Tax and Customs Administration will be closed on Wednesday 27 April and Thursday 5 May. The National Customs Helpdesk is also closed these days and can only be reached for priority 1 disruptions in...

11-04-2022 -

In connection with the celebration of 425 years of Customs, the National Customs Helpdesk will be closed on Thursday 21 April at 12:00 pm. We can only be reached by telephone on this day for...

01-02-2022 -

Today, 01.02.2022, there has been a malfunction in AGS.If you have not received a return message on your declaration, which you submitted during this malfunction, we recommend that you send it in again. NB!Use the...

31-01-2022 -

An investigation has shown that after Customs maintenance on Saturday 29-01-2022, a large number of messages (ENS, NOA, etc) were incorrectly rejected by the Customs System for stating incorrect EORI numbers. These are messages that...

16-11-2021 -

Starting 1 December, every declaration with the exception of storage is checked for AGS imports to see whether the country of destination has been entered.

06-10-2021 -

*Update 7-10* The problem for the situation below has been solved. **************************************************** ******* At the moment, advance (incomplete) declarations (D and E) with the Summary declaration/Previous Document (PreviousDocument) (X 705) in AGS are automatically rejected...

09-09-2021 -

There are currently problems with export declarations, using the following new documents: X060 X061 X062 X063 X064 X065 X066 X067 X068 X070 X071 X072 These declarations are not ongoing at the moment.For the declarations concerned,...