Service messages

At this moment we have a failure in our system. This failure is related to the unjustified deduction of VAT on AGS returns. Sometimes AGS rejects the declaration with the message that the VAT number

Yesterday the 4th of August, between 5:16pm and 5:42pm, there was a disturbance in our system. Did you send in a AGS declaration during this time? And the VAT was wrongly NOT shifted? Then you can

UPDATE:The technical problems are solved. The NHD is available again. ------------------------------------------------------------------------------------- At the moment, the National Customs

Yesterday the 12th of July, between 10:00am and 2:15pm, there was a disturbance in our system. Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can submit

Today, between 10:10am and 11:00am, there was a disturbance in our system.Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can submit a request for

With this message we would like to remind you once again of our adjusted opening hours.Currently, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these

Last Friday, May 29, our system was disrupted.This disruption related to the unjustified deduction of VAT on AGS declarations. Did you send in a declaration, last Friday for which the VAT was wrongly

As of 2 June, the new site for the National Customs Helpdesk will be live at a new address, in a new online jacket and with new possibilities. AddressThe website has been given a new address:

Contrary to our normal opening hours, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these opening hours, but only for disruptions in the Customs