Service messages

08-02-2021 -

RESOLVED For the commodity codes mentioned below, the VAT measure of 21% VAT is now  (as of 09/02/2021 08:45) displayed in Tariff. The Q200 and Q300 are no longer available. We are working on a...

03-02-2021 -

From December 2020, 3 emergency procedures for ECS (Export Control System) and AGS (Aangiftesysteem – Declaration System) were wrongly placed on our Internet site. We have rectified it now. Concepts were developed for these emergency...

28-01-2021 -

In the previous period (from 1-1-2021) it was noticed that the Office of Transport for T documents ending in the UK, Northern Ireland and Ireland was omitted on a number of occasions. As of Monday...

27-01-2021 -

At the moment we are still experiencing problems with T-documents from France. We are investigating this. If you do not receive a message back on an arrival report (IE007) of a FR T-document, you may...

29-12-2020 -

UPDATE:Tonight at 20:00 there will be maintenance on the network of the tax authorities. This causes a short interruption in Customs’ messaging (max 10 min). This maintenance is due to the problems that have occurred...

29-12-2020 -

At the moment there are many reports of various malfunctions. Customs is also affected by this. The Customs systems and this website (nh.douane.nl) are currently not working stable.As a result, the National Customs Helpdesk is...

01-12-2020 -

As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of...

05-11-2020 -

At the moment there are problems with the processing of the NOD messages. Not all messages are handled correctly. It concerns a small part of these messages.We are investigating this issue. As soon as more...

13-10-2020 -

Yesterday (12-10-2020) there was a delay within NCTS. This delay has been resolved. However, various transport declarations, which were mainly submitted in the morning, turned out not to have received any return messages. Ultimately, it...

27-08-2020 -

From 23 August, Customs will use a new system for the validation of declarations in AGS, which includes CDIU documents. With the advent of this new system, the validation rules have been tightened. Below you...