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Service messages

  1. UPDATE: Processing urgent payments AGS

    12-04-2023 -

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    The issue below have been solved. We hope to have informed you sufficiently with this update.

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  2. Processing urgent payments AGS

    04-04-2023 -

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    At this moment, due a problem, you will not receive an automatic confirmation after processing your urgent payment. With this message we inform you that urgant payments will be processed within about 1 hour. As...

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  3. Notification of the end of the payment term for the monthly credit declaration for February 2023

    13-03-2023 -

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    Dear declarants, Normally, as the submitter of import declarations via the AGS system, you will receive one Monthly Credit Statement End of Payment Term Notice per month. It turned out that some declarants received 2...

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  4. Release notes DMS 20.4

    07-03-2023 -

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    These release notes are part of the upcoming roll-out of DMS 4.0 Input and DMS 4.1 Standard Presentation Message for Warehouse Keepers.

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  5. Outtage declaration systems Customs 01-03-2023

    02-03-2023 -

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    Unfortunately, offering the return messages sent in during the malfunction yesterday (01-03-2023) in large numbers did not help. We are working hard to get this working again. Unfortunately, it is impossible to estimate whether the...

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  6. Disruptions sytems 01-03-2023

    02-03-2023 -

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    At the moment we are working on sending back the return messages from all declaration systems. The return messages are expected to be sent to you around 3:00 PM. Sorry for the inconvenience.

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  7. No access to NHD due to technical malfunction

    15-02-2023 -

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    Due to a technical malfunction, the NHD could not be reached for a while. We are currently available again. Sorry for the inconvenience

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  8. Memo explanation AES

    07-02-2023 -

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  9. New roadmap DMS available

    21-12-2022 -

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    ROADMAP DMS 4.0_English

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  10. Issues Full Download Tariff Fixed

    30-11-2022 -

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    The problems with the full download have been solved. Early this morning a Full Download was published with the state of affairs as of yesterday afternoon 16:22Subsequently, the regular incremental (updates from Brussels) was made...

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