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News

  1. Explanation of DMS error codes

    22-09-2023 -

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    Is your company already using the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...

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  2. NHD opening hours September 19, 2023

    18-09-2023 -

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    Due to a team meeting, the opening time of the NHD on Tuesday, October 19, has been shortened. The NHD is available for all technical questions until 2:30 PM. After 2:30 PM, the NHD is...

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  3. Incorrect error message after destination change EMCS has been resolved.

    03-08-2023 -

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    The issues since the release of Friday, July 14, 2023 related to the handling of messages IE818 (acknowledge receipt) after a destination change (IE813 or after an IE801) have been resolved. You can send the...

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  4. New release notes DMS

    31-07-2023 -

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  5. Incorrect error message after destination change EMCS

    20-07-2023 -

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    Since the release of Friday, July 14, it has been determined that the processing of IE818 (Return Acknowledgment) messages after a destination change (IE813 or after an IE801) is not processed. This is because not...

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  6. Recent release EMCS 14-07-2023

    17-07-2023 -

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    Since the maintenance of Friday 14-07-2023, EMCS checks more strictly for certain messages:For the IE813 message (change of destination) it is the case that no <SequenceNumber> may be given.For the IE818/IE815/IE825/IE810 messages (all draft messages)...

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  7. Information about: Payment term experation notice and the OGA

    11-07-2023 -

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    With this message we want to give you more information about the letter 'Payment Term Experation' (MAB) and the sending of the OGA's. Payment term experation: July 2023 The notice of expiry of the payment...

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  8. Information about our financial administration

    28-06-2023 -

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    Dear customer, If you recently have sent an e-mail to our financial administration department to which you have not yet received a reply. Our apologies for this. In some situations, the transition to a new...

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  9. DMS: Resolved issues with return messages

    20-06-2023 -

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    Have you received a CONTRL message on a DMS declaration that has already been submitted? Then our advice is to submit it again (using the same LRN). Due to problems with the ITX, these messages...

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  10. DMS problems with declarations with document N853 (GGB-P)

    15-06-2023 -

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    Declarations with document code N853 (GGB-P) and associated special statement cannot be processed properly in DMS. For the time being, you can submit these declarations via AGS. You will be further informed when this is...

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