News

At the moment we are still experiencing problems with T-documents from France. We are investigating this. If you do not receive a message back on an arrival report (IE007) of a FR T-document, you may

Monday 1 February 2021 there will be maintenance on the European portals of Customs. During this maintenance it is not possible to log in for the processes CDMS, AEO, BTI, INF and REX. The start of

UPDATE:Tonight at 20:00 there will be maintenance on the network of the tax authorities. This causes a short interruption in Customs' messaging (max 10 min). This maintenance is due to the problems

At the moment there are many reports of various malfunctions. Customs is also affected by this. The Customs systems and this website (nh.douane.nl) are currently not working stable.As a result, the

The document 'Interface description HTG Message with an additional attachment' has been updated from v1.1 to v1.1.1 The change includes a tightening of the use of MIME-headers for the NVWA and as

As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of the processes

At the moment there are problems with the processing of the NOD messages. Not all messages are handled correctly. It concerns a small part of these messages.We are investigating this issue. As soon

Yesterday (12-10-2020) there was a delay within NCTS. This delay has been resolved. However, various transport declarations, which were mainly submitted in the morning, turned out not to have

There are problems sending notifications by email from the EU Customs Trader Portal (EU CTP).

From 23 August, Customs will use a new system for the validation of declarations in AGS, which includes CDIU documents. With the advent of this new system, the validation rules have been tightened.