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31-08-2021 -
There was a brief outage in our system between 12:17 and 12:27 today. This malfunction related to the unjustified deduction of VAT on AGS returnsORThe system rejected the AGS declaration stating that the VAT number...
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News
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Short breakdown of VAT numbers in AGS
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Dutch Customs Administration Trade and Transport Gateway: Replace PKI-government certificates for the SMTP-MSA/POP3 interface
19-08-2021 -
In September 2021, Dutch Customs Administration will replace the public PKI government certificates for the SMTP-MSA/POP3 interface for the Trade and Transport Gateway, in the Business Test Environment (BTO) and in the production environment. The...
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NHD: Adjusted opening hours from the 19th of July till the 6th of August
15-07-2021 -
Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...
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NHD: Adjusted business hours on Wednesday14th July
12-07-2021 -
Due to circumstances, the National Helpdesk Customs will have adjusted business hours on Wednesday 14th July.We are open this day from 8 am to 4pm. We hope to have informed you sufficiently with this.
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DECO: sending in a declaration before 01-07-2021 not possible
29-06-2021 -
As of 1 July you can file a declaration for Customs e-commerce (DECO). Messages submitted before July 1 will not be processed. You will see an error message.
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Solved: AGS import, no release of goods in the event of a lack of balance security
31-03-2021 -
The problem below has been solved. Sorry for the inconvenience. Currently there are technical issues due to AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the...
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AGS import: no release of goods in the event of a lack of balance security
31-03-2021 -
Currently there are technical issues with AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the security in the meantime, it's not possible to release your import...
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Adjustment opening hours National Helpdesk Customs
29-03-2021 -
As of April 1th 2021, the National Customs Helpdesk (NHD) will use new opening hours. The NHD can be reached by telephone from 1st April on working days from Monday to Friday from 08:00 to...
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UPDATE: NCTS, Office of Transit (II)
12-02-2021 -
In the previous period (from 1-1-2021) it was noticed that the Office of Transport for declarations ending in the UK, Northern Ireland and Ireland was omitted on a number of occasions. As of Monday 1st...
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Resolved: Commodity code without VAT measures - AGS
08-02-2021 -
RESOLVED For the commodity codes mentioned below, the VAT measure of 21% VAT is now (as of 09/02/2021 08:45) displayed in Tariff. The Q200 and Q300 are no longer available. We are working on a...
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