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06-05-2024 -
We hope this has given you sufficient information. Apologies for any inconvenience.
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News
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Due to this morning's disruption, DMS declarations with over 50 articles are currently being processed with a delay.
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Adjusted opening hours Thursday, May 9 and Friday, May 10
30-04-2024 -
On Thursday May 9 and Friday May 10, the National Customs Helpdesk will be closed. To report a malfunction in one of the Customs systems, you can reach our standby service via the regular telephone...
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DMS: Large declarations delayed in processing
22-04-2024 -
Currently, DMS declarations with more than 50 items are processed delayed. To prevent system overload. If your shipment is urgent, the advice is to split your declaration(s) into multiple declarations with fewer items. We hope...
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Update: Recovery action following malfunction DMS 09-04
10-04-2024 -
All returns have now been processed. If you have not yet received a return message on your already submitted declaration, please submit it again under the same reference number (LRN). We hope to have informed...
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Recovery action following malfunction DMS 09-04
10-04-2024 -
Unfortunately, not all returns submitted during the disruption have yet been processed. We are currently investigating whether these can still be processed by DMS. We will keep you informed of the status of this process...
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Update! Disruption of various commodity codes DMS/AGS.
12-03-2024 -
The problems regarding the various commodity codes you use in the DMS/AGS declaration have been resolved.
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Disruption of various commodity codes DMS/AGS.
11-03-2024 -
Currently there are problems with several commodity codes that you normally use in your declaration. As a result, your declaration may not go through our customs system and the return messages do not arrive. If...
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Maintenance urgent payments
22-02-2024 -
No urgent payments will be processed on February 23 from 12:00 a.m. to 5:00 p.m. due to maintenance in the Customs systems. If you still wish to make a payment, please do so well in...
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UPDATE: Processing urgent payments
20-02-2024 -
The disruption has been resolved. This means that the (urgent payments) are received by us again. You can use our payment services again. Once again our apologies for the inconvenience.
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Disruption urgent payments
20-02-2024 -
Due to a disruption, no urgent payments are currently being submitted to customs. Payments with the correct reference number on the regular bank account number are currently being processed. A solution is being worked on....
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