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Disruptions and maintenance

Customs E-Commerce (Deco) is available (again)

September 23, 2021 2:48 pm - The process Customs E-Commerce (Deco) is available (again) from Thursday 23-09-2021 14:48. Maintenance has been completed.

Import to EU, Export from EU and Storage (AGS) is available (again)

September 23, 2021 2:48 pm - The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 23-09-2021 14:47. Maintenance has been completed. The emergency procedure is not or no longer applicable…

Customs E-Commerce (Deco) is unavailable

September 23, 2021 2:00 pm - The process Customs E-Commerce (Deco) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, DECO is not available from 2 p.m. to 3 p.m.

Import to EU, Export from EU and Storage (AGS) is unavailable

September 23, 2021 2:00 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, AGS is not available from 2 p.m. to 3 p.m. You are allowed…

Mijn Douane is available (again)

September 23, 2021 12:00 pm - The process Mijn Douane is available (again) from Thursday 23-09-2021 11:59. The disruption has been resolved. We apologise for any inconvenience.

Scheduled maintenance Customs E-Commerce (Deco)

September 23, 2021 11:33 am - Required maintenance on Government systems will be performed from Thursday 23-09-2021 14:00 until (expected end-time) Thursday 23-09-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency…

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

September 23, 2021 11:31 am - Required maintenance on Government systems will be performed from Thursday 23-09-2021 14:00 until (expected end-time) Thursday 23-09-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU…

Mijn Douane is unavailable

September 23, 2021 11:08 am - The process Mijn Douane is unavailable from Thursday 23-09-2021 11:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Scheduled maintenance Customs E-Commerce (Deco)

September 22, 2021 10:30 am - Required maintenance on Government systems will be performed from Thursday 30-09-2021 12:00 until (expected end-time) Thursday 30-09-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You…

Scan in Rotterdam availability is limited

September 20, 2021 10:20 am - The availability of the process Scan in Rotterdam is limited from Friday 27-08-2021 07:19. The scan at the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,…