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7038 results in disruptions and maintenance

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    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Mijn Douane is unavailable

    28-08-2025 -

    The process Mijn Douane is unavailable from Thursday 28-08-2025 12:08. There is currently a problem with Mijn Douane. We are working on a solution. We apologize for the inconvenience.

  2. EU Trader Portal is unavailable

    28-08-2025 -

    The process EU Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  3. EU Customs Trader Portal is unavailable

    28-08-2025 -

    The process EU Customs Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  4. Mijn Douane availability is under investigation

    28-08-2025 -

    The availability of the process Mijn Douane is under investigation from Thursday 28-08-2025 11:45.Signals about a possible disruption have been received.

  5. Import to EU, Export from EU and Storage (DMS) availability is limited

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 28-08-2025 11:03. Due to a malfunction at OKR, DMS is currently unable to retrieve data regarding diversions....

  6. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 28-08-2025 10:59.Signals about a possible disruption have been received.

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 26-08-2025 10:39.The process is available again. The emergency procedure is not or no longer applicable

  8. Consulting Tariff information is available (again)

    26-08-2025 -

    The process Consulting Tariff information is available (again) from Tuesday 26-08-2025 09:59.The process is available again.

  9. Consulting Tariff information is unavailable

    26-08-2025 -

    The process Consulting Tariff information is unavailable from Tuesday 26-08-2025 08:22. Currently, there is a technical issue preventing the 'Consult Tariff Information' process from being accessed. We are working on a solution. Apologies for the...

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  11. Consulting Tariff information availability is under investigation

    26-08-2025 -

    The availability of the process Consulting Tariff information is under investigation from Tuesday 26-08-2025 08:22.Signals about a possible disruption have been received.

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. There is currently an issue...

  13. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 25-08-2025 20:38.The process is available again. The emergency procedure is not or no longer applicable

  14. Import to EU, Export from EU and Storage (DMS) availability is limited

    25-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 25-08-2025 18:20. There is a partial disruption in the messaging system. You may not receive response messages...

  15. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    25-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 25-08-2025 18:18. Signals have been received regarding a potential disruption related to export declarations

  16. Proof of Union Status (PoUS) availability is limited

    25-08-2025 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 22-08-2025 10:42.Due to a technical issue, the Proof of Union Status (PoUS) process is currently limited. We apologize for the inconvenience....

  17. Proof of Union Status (PoUS) availability is limited

    22-08-2025 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 22-08-2025 10:39. Due to a system malfunction, the Proof of Union Status (PoUS) process is currently only partially available. We apologize...

  18. Mijn Douane is available (again)

    19-08-2025 -

    The process Mijn Douane is available (again) from Tuesday 19-08-2025 13:53.The process is available again.

  19. Mijn Douane availability is limited

    19-08-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 19-08-2025 11:05.At the moment, you cannot authorize a tax declaration in MijnDouane using DIGID. A solution is being worked on.

  20. Scan in Rotterdam is available (again)

    19-08-2025 -

    The process Scan in Rotterdam is available (again) from Tuesday 19-08-2025 09:02.The process is available again. The emergency procedure is not or no longer applicable

  21. Scan in Rotterdam availability is limited

    14-08-2025 -

    The availability of the process Scan in Rotterdam is limited from Thursday 14-08-2025 15:58.The scan at the RWG container terminal is temporarily unavailable. The alternative scan is the RIT scan located at Bosporusstraat 5, Maasvlakte...

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 14-08-2025 09:36.The process is available again. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 14-08-2025 08:16.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  24. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 14-08-2025 08:16.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  25. Mijn Douane is available (again)

    13-08-2025 -

    The process Mijn Douane is available (again) from Wednesday 13-08-2025 15:53.The portal is available again.