Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6745 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Consulting Tariff information

    23-04-2025 -

    Required maintenance on Government systems will be performed from Sunday 04-05-2025 08:00 until (expected end-time) Sunday 04-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    23-04-2025 -

    Required maintenance on Government systems will be performed from Sunday 04-05-2025 08:00 until (expected end-time) Sunday 04-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Mijn Douane

    23-04-2025 -

    Required maintenance on Government systems will be performed from Sunday 04-05-2025 08:00 until (expected end-time) Sunday 04-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scan in Rotterdam availability is limited

    23-04-2025 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 23-04-2025 07:54.

  5. Proof of Union Status (PoUS) is available (again)

    22-04-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  6. Information document (INF) is available (again)

    22-04-2025 -

    The process Information document (INF) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  7. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    22-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  8. Registered Exporter (REX) is available (again)

    22-04-2025 -

    The process Registered Exporter (REX) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  9. EU Trader Portal is available (again)

    22-04-2025 -

    The process EU Trader Portal is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  10. EU Customs Trader Portal is available (again)

    22-04-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  11. Customs Decision Management System (CDMS) is available (again)

    22-04-2025 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  12. Request Binding Tariff Information (BTI) is available (again)

    22-04-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  13. Request Authorized Economic Operator (AEO) is available (again)

    22-04-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 22-04-2025 12:27.The process is available again.

  14. Registered Exporter (REX) is unavailable

    22-04-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 22-04-2025 10:15.A change is currently being made to E-recognition's service catalogue.

  15. Proof of Union Status (PoUS) is unavailable

    22-04-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  16. Information document (INF) is unavailable

    22-04-2025 -

    The process Information document (INF) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  17. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    22-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  18. EU Trader Portal is unavailable

    22-04-2025 -

    The process EU Trader Portal is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  19. EU Customs Trader Portal is unavailable

    22-04-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  20. Customs Decision Management System (CDMS) is unavailable

    22-04-2025 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  21. Request Binding Tariff Information (BTI) is unavailable

    22-04-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  22. Request Authorized Economic Operator (AEO) is unavailable

    22-04-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 22-04-2025 10:12.A change is currently being made to E-recognition's service catalogue.

  23. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-04-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 17-04-2025 08:42.The process is available again.

  24. Import to EU, Export from EU and Storage (DMS) availability is limited

    17-04-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 17-04-2025 08:27.At this moment the messaging is delayed. This only concerns phytosanitary NVWA declarations.

  25. ( CANCELED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    16-04-2025 -

    Previous message: -----------------------