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Disruptions and maintenance

Transport of excisable goods (EMCS) is unavailable

September 25, 2021 8:00 am - The process Transport of excisable goods (EMCS) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of…

Exit from the EU (Single Window) is unavailable

September 25, 2021 8:00 am - The process Exit from the EU (Single Window) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion…

Import to EU, Export from EU and Storage (AGS) is unavailable

September 25, 2021 8:00 am - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the…

Customs E-Commerce (Deco) is available (again)

September 23, 2021 2:48 pm - The process Customs E-Commerce (Deco) is available (again) from Thursday 23-09-2021 14:48. Maintenance has been completed.

Import to EU, Export from EU and Storage (AGS) is available (again)

September 23, 2021 2:48 pm - The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 23-09-2021 14:47. Maintenance has been completed. The emergency procedure is not or no longer applicable…

Customs E-Commerce (Deco) is unavailable

September 23, 2021 2:00 pm - The process Customs E-Commerce (Deco) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, DECO is not available from 2 p.m. to 3 p.m.

Import to EU, Export from EU and Storage (AGS) is unavailable

September 23, 2021 2:00 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, AGS is not available from 2 p.m. to 3 p.m. You are allowed…

Mijn Douane is available (again)

September 23, 2021 12:00 pm - The process Mijn Douane is available (again) from Thursday 23-09-2021 11:59. The disruption has been resolved. We apologise for any inconvenience.

Mijn Douane is unavailable

September 23, 2021 11:08 am - The process Mijn Douane is unavailable from Thursday 23-09-2021 11:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Scan in Rotterdam availability is limited

September 20, 2021 10:20 am - The availability of the process Scan in Rotterdam is limited from Friday 27-08-2021 07:19. The scan at the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,…