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Search results disruptions and maintenance

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Category: Disruptions

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  1. EU Customs Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Customs Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  2. EU Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  3. Request Authorized Economic Operator (AEO) availability is under investigation

    29-01-2026 -

    The availability of the process Request Authorized Economic Operator (AEO) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  6. Scan in Rotterdam is unavailable

    28-01-2026 -

    The process Scan in Rotterdam is unavailable from Wednesday 28-01-2026 13:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The scan at the Euromax (EMX) container terminal is temporarily unavailable....

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  8. Requesting Guarantee information is available (again)

    28-01-2026 -

    The process Requesting Guarantee information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  9. Requesting VAT Party information is available (again)

    28-01-2026 -

    The process Requesting VAT Party information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  10. Entry of goods to the EU (ICS2) is available (again)

    28-01-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-01-2026 11:17.The process is available again.

  11. Ship stores (Single Window) is available (again)

    28-01-2026 -

    The process Ship stores (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  12. Exit from the EU (Single Window) is available (again)

    28-01-2026 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (Single Window) is available (again)

    28-01-2026 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  14. Customs E-Commerce (Deco) is available (again)

    28-01-2026 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 28-01-2026 09:59.The process is available again. The emergency procedure is not or no longer applicable

  15. Transport (NCTS phase 5) is available (again)

    28-01-2026 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 28-01-2026 09:48.The process is available again. The emergency procedure is not or no longer applicable

  16. Transport of excisable goods (EMCS) is available (again)

    28-01-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 09:09.The process is available again.

  17. Entry of goods to the EU (ICS2) availability is limited

    28-01-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 28-01-2026 08:46. There are currently problems with the message handling provided to the national system (NES) via the STI-CR....

  18. Transport of excisable goods (EMCS) availability is limited

    28-01-2026 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 28-01-2026 08:41. Currently, messages to and from Brussels (other Member States) are not being processed (properly). A solution is being worked...

  19. Transport of excisable goods (EMCS) is available (again)

    28-01-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 08:15.The process is available again. The emergency procedure is not or no longer applicable

  20. Request Binding Tariff Information (BTI) is available (again)

    28-01-2026 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 28-01-2026 03:00.Maintenance has been completed.

  21. Exit from the EU (Single Window) is unavailable

    28-01-2026 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

  22. Transport (NCTS phase 5) is unavailable

    28-01-2026 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  23. Transport of excisable goods (EMCS) is unavailable

    28-01-2026 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  24. Customs E-Commerce (Deco) is unavailable

    28-01-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  25. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...