Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6878 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Ozone-depleting substances (ODS) is unavailable

    30-10-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 30-10-2025 06:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  2. Transport of excisable goods (EMCS) is available (again)

    29-10-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 29-10-2025 13:05.The process is available again.

  3. Transport of excisable goods (EMCS) availability is limited

    29-10-2025 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 29-10-2025 09:08. If you don't receive a return message, please don't send another message. We are working on a solution. We...

  4. Transport of excisable goods (EMCS) is available (again)

    28-10-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 28-10-2025 21:58.The process is available again. The emergency procedure is not or no longer applicable

  5. Transport of excisable goods (EMCS) is unavailable

    28-10-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 28-10-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  6. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 25-10-2025 09:46.The process is available again.

  7. Import to EU, Export from EU and Storage (DMS) is unavailable

    25-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 25-10-2025 09:02.Due to a technical issue, message traffic is currently unavailable. We apologize for the inconvenience. You will receive the...

  8. Ozone-depleting substances (ODS) is available (again)

    24-10-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Friday 24-10-2025 08:04.The process is available again. The emergency procedure is not or no longer applicable

  9. Ozone-depleting substances (ODS) is unavailable

    24-10-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Friday 24-10-2025 08:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  10. Venue (Couriers and E-Commerce) is available (again)

    24-10-2025 -

    The process Venue (Couriers and E-Commerce) is available (again) from Friday 24-10-2025 01:40.The process is available again.

  11. Venue (Couriers and E-Commerce) is unavailable

    23-10-2025 -

    The process Venue (Couriers and E-Commerce) is unavailable from Thursday 23-10-2025 18:17.Due to a technical issue, you are currently not receiving any return messages. We apologize for the inconvenience. You may follow the emergency procedure...

  12. Mijn Douane is available (again)

    23-10-2025 -

    The process Mijn Douane is available (again) from Thursday 23-10-2025 13:30.The portal is available again.

  13. Mijn Douane availability is under investigation

    23-10-2025 -

    The availability of the process Mijn Douane is under investigation from Thursday 23-10-2025 12:59.Signals about a possible disruption have been received.

  14. Transport of excisable goods (EMCS) is available (again)

    21-10-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 21-10-2025 18:12.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Transport of excisable goods (EMCS) is unavailable

    21-10-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 21-10-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  16. Transport (NCTS phase 5) is available (again)

    21-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Tuesday 21-10-2025 09:07.The process is available again.

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    20-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 20-10-2025 12:35.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) availability is limited

    20-10-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 20-10-2025 10:00.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  19. Transport (NCTS phase 5) availability is limited

    20-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Sunday 19-10-2025 09:59.The issues with international message traffic have been resolved. The resulting backlog is currently being cleared. As a result, there may...

  20. Transport (NCTS phase 5) availability is limited

    19-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Sunday 19-10-2025 09:59. At the moment, there may be issues with international message traffic. As a result, it may happen that a response...

  21. Ozone-depleting substances (ODS) is available (again)

    18-10-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 18-10-2025 20:25.The process is available again. The emergency procedure is not or no longer applicable

  22. Ozone-depleting substances (ODS) is unavailable

    18-10-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 18-10-2025 20:20.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  23. EU Customs Trader Portal is available (again)

    15-10-2025 -

    The process EU Customs Trader Portal is available (again) from Wednesday 15-10-2025 15:12.The process is available again.

  24. Download Tariff information is available (again)

    15-10-2025 -

    The process Download Tariff information is available (again) from Wednesday 15-10-2025 15:11.The process is available again.

  25. Download Tariff information is unavailable

    15-10-2025 -

    The process Download Tariff information is unavailable from Wednesday 15-10-2025 09:52.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.