Go directly to content Go directly to filters Go directly to footer

6940 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Category

  • Process

  1. EU Trader Portal is available (again)

    11-11-2025 -

    The process EU Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  2. Request Binding Tariff Information (BTI) is available (again)

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  3. Request Authorized Economic Operator (AEO) is available (again)

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  4. Mijn Douane availability is limited

    11-11-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 11-11-2025 16:00. mycustoms is limitedly available, excise goods transport is available. You are allowed to use the fall-back procedure. However: it is our advice...

  5. Information document (INF) is unavailable

    11-11-2025 -

    The process Information document (INF) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  6. Proof of Union Status (PoUS) is unavailable

    11-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  7. EU Trader Portal is unavailable

    11-11-2025 -

    The process EU Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  8. Registered Exporter (REX) is unavailable

    11-11-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  9. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for...

  10. Request Binding Tariff Information (BTI) is unavailable

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  11. Customs Decision Management System (CDMS) is unavailable

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  12. EU Customs Trader Portal is unavailable

    11-11-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  13. Request Authorized Economic Operator (AEO) is unavailable

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  14. Entry of goods to the EU (ICS2) is available (again)

    11-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 11-11-2025 08:10.The process is available again. The issues with the ICS2 message processing have been resolved Unavailable application: EC - CR...

  15. Entry of goods to the EU (ICS2) is unavailable

    10-11-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Monday 10-11-2025 12:40.(17-10 hour) Updated Explanations: ICS2 service degradation was observed: S2S flow was observed to be impacted while other flows are currently...

  16. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 10:17.The process is available again. The emergency procedure is not or no longer applicable

  17. Transport (NCTS phase 5) is unavailable

    07-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 07-11-2025 05:41.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  18. Transport of excisable goods (EMCS) is available (again)

    07-11-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (AGS) is available (again)

    07-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Consulting Tariff information is available (again)

    07-11-2025 -

    The process Consulting Tariff information is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed.

  21. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Trade and Transport Gateway (HTG) is available (again)

    07-11-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Mijn Douane is available (again)

    07-11-2025 -

    The process Mijn Douane is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (DMS) is available (again)

    07-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Customs E-Commerce (Deco) is available (again)

    07-11-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable