Search results disruptions and maintenance

The availability of the process Reporting persons on board (Single Window – PAX) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the...

The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central...

The availability of the process EU Customs Trader Portal is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS"...

The availability of the process EU Trader Portal is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS" Maintenance...

The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central...

The availability of the process Request Authorized Economic Operator (AEO) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component...

The availability of the process Request Binding Tariff Information (BTI) is limited from Saturday 20-12-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component...

The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 20-12-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

The process Download Tariff information is available (again) from Friday 19-12-2025 09:07.The process is available again. Due to a malfunction in Brussels, the download from 18-12 at 16:03 contains all changes from the 15th through...

The process Download Tariff information is available (again) from Friday 19-12-2025 09:06.The process is available again.

The process Ozone-depleting substances (ODS) is available (again) from Friday 19-12-2025 06:04.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Friday 19-12-2025 06:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Ozone-depleting substances (ODS) is available (again) from Thursday 18-12-2025 20:34.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Thursday 18-12-2025 20:24.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Ozone-depleting substances (ODS) is available (again) from Tuesday 16-12-2025 18:20.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Tuesday 16-12-2025 18:15.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Exit from the EU (Single Window) is available (again) from Tuesday 16-12-2025 17:22.The process is available again. The emergency procedure is not or no longer applicable

The availability of the process Exit from the EU (Single Window) is limited from Tuesday 16-12-2025 14:40. At the moment, there are problems with the processing of AAX and MFX messages. A solution is being...

The process Ozone-depleting substances (ODS) is available (again) from Tuesday 16-12-2025 14:17.The process is available again. The emergency procedure is not or no longer applicable

The process Ozone-depleting substances (ODS) is unavailable from Tuesday 16-12-2025 14:16.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The availability of the process Exit from the EU (Single Window) is limited from Tuesday 16-12-2025 10:59. At the moment, there are problems with the processing of AAX and MFX messages. A solution is being...

The process Download Tariff information is unavailable from Tuesday 16-12-2025 09:17.Download of Tariff information is not available due to a malfunction in Brussels. A solution is being worked on.

The process Transport (NCTS phase 5) is available (again) from Saturday 13-12-2025 13:44.Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 13-12-2025 10:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 13-12-2025 10:59.Maintenance has been completed. The emergency procedure is not or no longer applicable