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UPDATE: Malfunctions of multiple systems, applications and (external) websites

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UPDATE:Tonight at 20:00 there will be maintenance on the network of the tax authorities. This causes a short interruption in Customs' messaging (max 10 min). This maintenance is due to the problems that have occurred...

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Malfunctions of multiple systems, applications and (external) websites

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At the moment there are many reports of various malfunctions. Customs is also affected by this. The Customs systems and this website (nh.douane.nl) are currently not working stable.As a result, the National Customs Helpdesk is...

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HTG interface specifications v1.1 have been updated

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The document 'Interface description HTG Message with an additional attachment' has been updated from v1.1 to v1.1.1 The change includes a tightening of the use of MIME-headers for the NVWA and as consequence section 3.1...

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Website EU portals live

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As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of...

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"UPDATE" Important information: Process Exit from the EU (Single Window)

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At the moment there are problems with the processing of the NOD messages. Not all messages are handled correctly. It concerns a small part of these messages.We are investigating this issue. As soon as more...

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No return message NCTS declaration 12-10-2020

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Yesterday (12-10-2020) there was a delay within NCTS. This delay has been resolved. However, various transport declarations, which were mainly submitted in the morning, turned out not to have received any return messages. Ultimately, it...

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Problems sending notifications EU Customs Trader Portal (EU CTP)

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There are problems sending notifications by email from the EU Customs Trader Portal (EU CTP).

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Changes to validation of CDIU permits in AGS declaration

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From 23 August, Customs will use a new system for the validation of declarations in AGS, which includes CDIU documents. With the advent of this new system, the validation rules have been tightened. Below you...

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HTG interface specifications have been expanded in release 1.1

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With the publications of release 1.1, the interface specifications for the Trade and Transport Gateway have been expanded with a document 'Interface description HTG Message with extra attachment' for the use of an extra multipart/mixed MIME part...

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Solution of the VAT reverse charge

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At this moment we have a failure in our system. This failure is related to the unjustified deduction of VAT on AGS returns. Sometimes AGS rejects the declaration with the message that the VAT number...

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