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  1. Error in IE432 Presentation Notification (GPR) DMS217AA

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    It is possible that you will receive a DMS217AA error message when submitting a GPR message for an Advance Declaration. This is a known error. You can submit a request for inactivation (IE414) for the...

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  2. (Update) Website for software suppliers is accessible again

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    The problems on nhdouane.nl have been resolved. The website is available again. We apologize for the inconvenience.

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  3. Website for software suppliers is not accessible

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    Due to a malfunction, nhdouane.nl cannot be accessed. A solution is being worked on. We will inform you if the situation changes.

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  4. Reporting obligation for CBAM Goods from October 1, 2023

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    From October 1, 2023, Customs must inform importers about the reporting obligation for CBAM goods that will apply from then on. To ensure that you, as an importer of CBAM goods, have taken note of...

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  5. Explanation of DMS error codes

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    Does your company already use the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...

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  6. (Update) rejected IE432 Presentation Notification (GPR) DMS217AA(Update) rejected

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    If you receive the error message DMS217AA after submitting a GPR. This is a known error. You can submit a request for inactivation (IE414) for the Advance Declaration and submit a new standard declaration in...

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  7. Rejected IE432 Presentation Notification (GPR) DMS217AA

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    If you receive the error message DMS217AA after submitting a GPR. This is a known error. The declarant can submit a correct IE432 by stating the container numbers as stated in the IE415 IM/D H1...

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  8. Error message in AGS/DMS: previous document unknown DMS13001

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    For the process Entry of goods to the EU (Single Window) Sea side, there is a error with regard to the messages ATA, ATD and STO. These messages are not processed. This error also has...

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  9. Explanation of DMS error codes

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    Is your company already using the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...

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  10. NHD opening hours September 19, 2023

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    Due to a team meeting, the opening time of the NHD on Tuesday, October 19, has been shortened. The NHD is available for all technical questions until 2:30 PM. After 2:30 PM, the NHD is...

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