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News

  1. New roadmap DMS available

    21-12-2022 -

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    ROADMAP DMS 4.0_English

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  2. Issues Full Download Tariff Fixed

    30-11-2022 -

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    The problems with the full download have been solved. Early this morning a Full Download was published with the state of affairs as of yesterday afternoon 16:22Subsequently, the regular incremental (updates from Brussels) was made...

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  3. AGS: Delay in sending INV, GER and EOG messages.

    17-11-2022 -

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    Due to technical problems in AGS, the messages below will be sent/created later than the original period.  A solution is currently being worked on. Sorry for the inconvenience.

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  4. Update accessibility NHD

    17-11-2022 -

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    The telephony platform is currently working as usual. This also applies to leaving your number outside office hours (standby). More information about contacting the NHD: https://nh.douane.nl/en/contact/

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  5. Accessibility NHD

    14-11-2022 -

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    There are currently problems with the telephony platform. You may get through without a menu of options. It is also possible that you do not get an employee on the line or that the telephony...

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  6. Accessibility NHD via standby

    12-11-2022 -

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    There are currently problems with the telephone. Leaving the number is currently disabled. You will receive direct contact with an employee. Please only contact us in urgent situations or if there are problems that have...

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  7. UPDATE error arrival reports (punctuation marks) NCTS.

    09-11-2022 -

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    On Tuesday, November 8, 2022, an adjustment to the existing workaround was installed. This prevents the rejection of arrival reports in particular. The adjustment does mean that sometimes an _ (underscore) appears in an unexpected...

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  8. Update issues with permission departure/arrival notifications NCTS.

    04-11-2022 -

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    Since Saturday september 24, 2022, there have been problems with the translation of some punctuation marks within NCTS. Unfortunately, the workaround that was installed on Tuesday evening October 11 to solve the problem does not...

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  9. Update on production disruption NCTS

    14-10-2022 -

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    On Tuesday evening October 11, 2022, a workaround for the problem with the use of diacritics (UTF8) was installed within NCTS. The operation of this workaround is that characters that our application cannot process for...

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  10. Outcome ODB-IT Wednesday 10 August

    12-08-2022 -

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    On 10 August, in an extra meeting of the ODB-IT, Customs further informed the representatives of the business community about the disruptions of recent weeks.At this point, the systems are working properly. Customs has set...

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